Private Banking Assistant

3 months ago

London, United Kingdom Market Talent Ltd Full time

Prestigious International bank is seeking Private Banking Assistant to join their existing team. You will be supporting Private Banking Relationship Managers in their day-to-day activities: account opening, amendments and closing, follow up on debit cards/internet banking, AML, and credit tasks. **You must be able to read and speak Arabic fluently**

**Key responsibilities**
- Handle and manage client relationship transfers between the banks Retail and Private Banking departments.
- Debit cards: ensure timely order of debit cards, activation, cancellation, activation, and handle all fraud investigations and refunds.
- Internet banking: Assist customers to register to internet banking, activate their registration, unblock their access, and answer any query related to this service.
- Periodically or as deemed necessary, communicate to customers all pertinent information on the status of their funds.
- Always preserve customer confidentiality, paying particular attention to the security of documentation and communications. Also, adherence to instructions for safeguarding information and not disclosing any information about customers to a third party without the customer’s written approval, or otherwise in compliance with legal/statutory requirements.
- Adhere to banks policies such as Financial Crime Policies and Procedures.
- Perform duties with reasonable skill and diligence.
- Work closely with relationship managers in other ad-hoc client and bank related tasks.

**Qualification**:

- University degree in Accounting/Economics/Business Admin.

**Experience**:

- Up to 3 years of banking experience
- Good understanding of cultural sensitivities and issues
- Sound knowledge and understanding of financial markets

**Essential Competencies**
- **Fluency in Arabic**and thorough understanding of Middle East culture
- Good understanding of cultural sensitivities and issue
- Good communications, presentation, and interpersonal skills
- Good communications, presentation, and interpersonal skills

**Skills**
- Good analytical skills focus
- Sound management skills
- Good customer relations skills
- Good listener, self-control and patience
- **For more jobs like this, search Market Talent on Google - Go directly to our website for more live roles and even set up your own job alerts.**_

**Job Type**: Fixed term contract
Contract length: 12 months

**Salary**: £30,000.00-£36,000.00 per hour

**Benefits**:

- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

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