Customer Service Team Leader, Chase Uk

**JOB DESCRIPTION** As a Customer Service Specialist in our **Banking Operations **team, you will be dealing with escalations and complex cases. You will also be someone who cares about providing the best customer experience. Building relationships is key in our world, so if you have experience of supporting customer enquiries and being empathetic, you will...

**About Us** We are Chase - part of the JPMorgan Chase family. We are a leading provider of traditional and digital financial services worldwide. We operate like a start-up, embedded within a leading global financial institution. We are working together in powerful partnership to ethically disrupt the financial services market in the UK. Our vision is to...

**Customer Outcomes Associate, Nutmeg, Chase** **Who are Nutmug? **Nutmeg is a J.P. Morgan company offering investments and digital wealth management services to consumers, complementing Chase's digital bank in the UK. Nutmeg is Europe's leading Digital Wealth Manager, but we don't want to stop there! We're continuing to build our platform to help us achieve...

Chase are looking for experienced underwriters to join our newly formed team, at our state of the art offices in Edinburgh, to support the launch of a brand new credit product. Our underwriting team will be at the heart of ensuring fair decisions for new applicants as we build and scale our business. This exciting role will ensure you get to work with...

**JOB DESCRIPTION** At Chase we believe in doing things differently, with our customers at the forefront of our mindset. As one of our Fraud Specialists in First Party Fraud, you will be a key part of our approach. Using your investigative mindset, you will respond and manage fraud risks, protecting our customers and reducing losses for both them and the...

As an Underwriter, you will be at the heart of ensuring fair decisions are being made for new applicants as we build and scale our business. This exciting role will ensure you get to work with Credit Risk and Lending Product, providing direct feedback to help us optimise our processes. This role is an unique opportunity to be part of building digital...

**Who are Nutmug? **Nutmeg is a J.P. Morgan company offering investments and digital wealth management services to consumers, complementing Chase's digital bank in the UK. Nutmeg is Europe's leading Digital Wealth Manager, but we don't want to stop there! We're continuing to build our platform to help us achieve our mission of being the most trusted Digital...

**Fraud Quality Assurance, Chase UK** This is a great opportunity to put you Quality Assurance skills to play to ensure our customers have a first class customer. As a Quality Assurance Associate in our Fraud team, you are responsible to ensure our operations team delivers a fair customer outcome to our clients. Our team leads provide a daily quality...

At Chase we believe in doing things differently, with our customers at the forefront of our minds. As one of our Fraud Specialists, you will be a key part of our approach. Using your investigative mindset, you will respond and manage fraud risks, protecting our customers and reducing losses for both them and the bank. You will be in direct contact, and use...

At Chase we believe in doing things differently, with our customers at the forefront of our mindset. As one of our Fraud Specialists in First Party Fraud, you will be a key part of our approach. Using your investigative mindset, you will respond and manage fraud risks, protecting our customers and reducing losses for both them and the bank. You will be...

Do you want to play a key role in a dynamic, fast paced, customer and colleague centric environment? Do you want to help build the digital bank of the future? Do you have a passion for encouraging, developing and coaching others? If you've answered yes to the above and want a new challenge then we want you! About us We are Chase - part of the JPMorgan...

**About us** We are Chase - part of the JPMorgan Chase family. We are a leading provider of traditional and digital financial services worldwide. We operate like a start-up, embedded within a leading global financial institution. We are working together in powerful partnership to ethically disrupt the financial services market in the UK. Our vision is to...

**About us** We are Chase - part of the JPMorgan Chase family. We are a leading provider of traditional and digital financial services worldwide. We operate like a start-up, embedded within a leading global financial institution. We are working together in powerful partnership to ethically disrupt the financial services market in the UK. Our vision is to...

**Role Description** The QA Associate is responsible to ensure our operations team delivers a fair customer outcome to our clients. Our team leads provide a daily quality control. A part of the role will be, to quality assure those controls. Another part of the role will, to listen to calls and read chats and check them against the underlying processes and...

As a KYC Team Lead, you will support the build-out of the KYC function and manage the day-to-day operations of the review processes. You will oversee a team of Specialists responsible for the timely review of KYC records and partner with the KYC Specialists to remediate any findings during manager review. You will work with key stakeholders in Compliance,...

Vegware are excited to share our opening for a talented and dynamic Customer Services Team Leader in our successful and growing company. Our brilliant people are our biggest asset so we want Vegware to be a great place to work. That's why we offer competitive salary, a private healthcare plan packed with rewards, hybrid and flexible new ways of working to...

As a KYC Divisional Lead, you will support the build-out of the KYC function and oversee the day-to-day operations of the Periodic Review process. You will oversee a team of Specialists responsible for the timely review and competition of periodic reviews of KYC records and partner with their team leaders to ensure their teams complete all reviews to the...

The QA Associate is responsible for ensure our operations team, meet our Consumer Duty obligations and deliver a fair customer outcome for our clients on an ongoing basis. To achieve this the QA Analyst will be required to complete QA reviews on our manual Processes / Procedures, to determine the effectiveness of the Process / Procedure. This will in turn...

**JOB DESCRIPTION** As a Customer Service Team Leader in our Fraud space, you will be a key part of helping us here at Chase do things differently with our customers at the forefront of our minds. Using your background in Fraud, you will work with the team to boost performance against our key metrics, with a view to continuing to build our customer centric...

Team Leader at Bird & Signet Edinburgh Airport Everyone regardless of age starts on £11.85 per hour. (You will also receive an extra £1.50 per hour for shifts worked between 4:00 am and 6:00 am) You may be wondering who are SSP? Well, we’re one of the best kept secrets in Hospitality and Retail. You may not know us by name, but you will know us from...