Customer Service Specialist, Chase Uk

**About Us** We are Chase - part of the JPMorgan Chase family. We are a leading provider of traditional and digital financial services worldwide. We operate like a start-up, embedded within a leading global financial institution. We are working together in powerful partnership to ethically disrupt the financial services market in the UK. Our vision is to...

**JOB DESCRIPTION** At Chase we believe in doing things differently, with our customers at the forefront of our mindset. As one of our Fraud Specialists in First Party Fraud, you will be a key part of our approach. Using your investigative mindset, you will respond and manage fraud risks, protecting our customers and reducing losses for both them and the...

At Chase we believe in doing things differently, with our customers at the forefront of our mindset. As one of our Fraud Specialists in First Party Fraud, you will be a key part of our approach. Using your investigative mindset, you will respond and manage fraud risks, protecting our customers and reducing losses for both them and the bank. You will be...

**Customer Outcomes Associate, Nutmeg, Chase** **Who are Nutmug? **Nutmeg is a J.P. Morgan company offering investments and digital wealth management services to consumers, complementing Chase's digital bank in the UK. Nutmeg is Europe's leading Digital Wealth Manager, but we don't want to stop there! We're continuing to build our platform to help us achieve...

Chase are looking for experienced underwriters to join our newly formed team, at our state of the art offices in Edinburgh, to support the launch of a brand new credit product. Our underwriting team will be at the heart of ensuring fair decisions for new applicants as we build and scale our business. This exciting role will ensure you get to work with...

**Fraud Quality Assurance, Chase UK** This is a great opportunity to put you Quality Assurance skills to play to ensure our customers have a first class customer. As a Quality Assurance Associate in our Fraud team, you are responsible to ensure our operations team delivers a fair customer outcome to our clients. Our team leads provide a daily quality...

**Role Description** The QA Associate is responsible to ensure our operations team delivers a fair customer outcome to our clients. Our team leads provide a daily quality control. A part of the role will be, to quality assure those controls. Another part of the role will, to listen to calls and read chats and check them against the underlying processes and...

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Description International Consumer Business (ICB): JPMorgan Chase & Co. is expanding its business and is investing in innovative ways to attract customers, deepen engagement and drive increased satisfaction through delightful interactions with...

As a KYC Team Lead, you will support the build-out of the KYC function and manage the day-to-day operations of the review processes. You will oversee a team of Specialists responsible for the timely review of KYC records and partner with the KYC Specialists to remediate any findings during manager review. You will work with key stakeholders in Compliance,...

**JOB DESCRIPTION** We are seeking a passionate and customer-focused Experience Specialist to join our Lending Product team. As a Senior Experience Specialist, you will be responsible for creating exceptional experiences for our customers throughout their journey with our products/services. You will play a vital role in ensuring customer satisfaction, both...

As a KYC Divisional Lead, you will support the build-out of the KYC function and oversee the day-to-day operations of the Periodic Review process. You will oversee a team of Specialists responsible for the timely review and competition of periodic reviews of KYC records and partner with their team leaders to ensure their teams complete all reviews to the...

The QA Associate is responsible for ensure our operations team, meet our Consumer Duty obligations and deliver a fair customer outcome for our clients on an ongoing basis. To achieve this the QA Analyst will be required to complete QA reviews on our manual Processes / Procedures, to determine the effectiveness of the Process / Procedure. This will in turn...

**KYC Quality Control Analyst, Financial Crime, Chase UK** Are you passionate about self-development and learning new skills? Do you want to work in a dynamic, fast paced, customer and colleague centric environment? Do you have a passion for Financial Crime? As a KYC Quality Control Analyst in our Financial Crime team with Chase, you will be responsible for...

JPMorgan Chase & Co. is expanding its consumer business by launching a new digital bank in the UK. We are working to build a best-in-class Financial Crime (FinCrime) Operations function in Edinburgh as we embark on this exciting chapter in the continued growth of our UK business. The LOB Escalations Team is responsible for; assessment of escalations raised...

The QA Associate is responsible to ensure our operations team delivers a fair customer outcome to our clients. Our team leads provide a daily quality control. A part of the role will be, to quality assure those controls. Another part of the role will, to listen to calls and read chats and check them against the underlying processes and procedures to do a...

Chase and Nutmeg are both important parts of the JPMorgan Chase family. Chase is a leading provider of traditional and digital financial services worldwide. We operate like a start-up, embedded within a leading global financial institution. We are working together in powerful partnership to ethically disrupt the financial services market in the UK. Our...

**Cash and Cards Payments Specialist, Debit Cards, Chase UK** As a Cash and Cards Payments Specialist you will bring you credit card and payment processes knowledge to resolve business payments incidents, alongside analytical thinking to help problem solve. As a Cash and Cards Payments Specialist in our Cash and Cards Operations team, you will investigate...

**Cash and Cards Payments Specialist, Credit Cards, Chase UK** As a Cash and Cards Payments Specialist you will bring you credit card and payment processes knowledge to resolve business payments incidents, alongside analytical thinking to help problem solve. As a Cash and Cards Payments Specialist in our Cash and Cards Operations team, you will investigate...

**JOB DESCRIPTION** As European Payments Reporting Specialist (Balance of Payments and Payment Statistics) in our Regulatory Reporting team, you will help us to ensure that our payment reporting to European regulators (Bank de France, National Bank of Belgium etc.) is compliant and that the reports we send are complete, timely and accurate. You will be...

**The role**: - Maintain and nurture existing customers and growing the turnover and profitability of the business within the sales territory. - Increasing sales activity. - Territory management and growth. - Working with the company CRM system and ensuring it is managed effectively for your customers. - Working with customers to review their needs and how...