HR/payroll Assistant- Fixed Term 12 Months

5 months ago

Blackburn, United Kingdom Maintel Full time

At Maintel we’re focused on delivering outcomes - not technology. We partner with some of the world’s leading technology companies and wrap around the skills and services from our professional and managed services teams, to help our customers achieve their goals.

We are a fun, dynamic company with a team of over 500 people who are passionate about what we do - providing cloud communications and managed services solutions.

We are looking for like-minded people who share our enthusiasm and want to be part of an innovative, fast-paced environment.

**JOB SUMMARY**

This fixed-term role will form part of the HR Service Centre team to support the monthly payroll cycle and to assist in the completion of the Group payroll for 500 employees including Directors, whilst also providing first line HR support to all Managers and colleagues across Maintel with a focus on delivering an outstanding customer experience.

This is a critical role within the HR function to ensure that correct payroll & HR support is readily available across the business whilst ensuring queries are resolved in an accurate and timely manner. This role would be suited to someone who is pro-active, well organised and structured in their approach, ideally with previous payroll and HR experience.

**KEY RESPONSIBILITIES**

**Payroll tasks to include:

- **
- Working closely with the Payroll Manager to complete payroll supporting activities as needed, ensuring the correct information is provided quickly and accurately and payroll queries are resolved.
- When required, help prepare and run the monthly payroll cycle accurately to ensure all salary payments are made on the agreed payment days.

**HR Service Team tasks to include:

- **
- Providing first line HR Support to Line Managers and Colleagues.
- Responsibility for the day-to-day management of the full employee lifecycle, from the new hire process through to leaver / off boarding process.
- Monitoring of daily service requests / work tasks via the ticketing system and HR external mailbox, responding to tickets raised in line with specified SLA’s.
- Maintaining and updating electronic employee files and employee data, ensuring accurate and efficient filing in line with GDPR.
- Contribute to the maintenance of the HR System by ensuring information is updated accurately and in a timely manner.
- Processing of absences; maternity, paternity and /or adoption / shared parental leave in line with Statutory and Company Policies.
- Assisting with the administration of the recruitment process; including advertising roles, supporting managers with the use of iRecruit.
- Managing the 'new employee' process including offer, contract generation, right to work and driving licence checks, ensuring references are received in a timely manner.

**PERSONAL SKILLS**
- Customer service focussed, with the ability to communicate in a clear and concise manner, both verbally and in writing.
- Strong interpersonal skills to build effective working. relationships, confidence and trust with colleagues to promote best practice.
- Extremely well organised with the ability to plan and prioritise a busy workload Ability to maintain strict confidentiality and demonstrate the upmost discretion Adapts and thrives in a fast-paced environment with the ability to navigate ambiguous situations.
- Excellent accuracy and attention to detail.

**EXPERIENCE / EDUCATION REQUIREMENTS**

**Essential**
- Previous experience of processing payroll is essential.
- Working experience of payroll/HR systems essential.
- Good numerical skills are essential.

**Preferable**
- Previous HR experience.
- Understanding of end-to-end payroll and HR processes, HR policies & procedures preferable.
- Strong working knowledge of Microsoft Office with intermediate excel knowledge preferable.

**EQUAL OPPORTUNITIES**

Within Maintel we're proud of the talent and diversity within our teams and committed to creating equality of opportunity for all employees and applicants alike.

We are all unique in ways you can and cannot see, and we aim to attract, develop and nurture talent to continue to make Maintel a great place to work.

We have fully embraced hybrid working and this has been implemented across all of our office locations. Our offices are fully accessible, and we also offer agile working opportunities in many of our roles.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Blackburn, BB1 2FD

Reference ID: 2486

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