Income Officer
3 weeks ago
**Job details**:
Job reference
- 2020RR00363
Date posted
- 05/07/2023
Application closing date
- 19/07/2023
Location
- Merseyside or Cheshire
Salary
- £31,854 Plus £1,100 car allowance
Contractual hours
- 35
Basis
- Full-Time Staff
Job category/type
- Income
Job description
**Contract Type: Permanent Contracted Hours: 35 hours**
**Who we are**
Plus Dane provides homes and services to over 30,000 people across Merseyside and Cheshire. Our aim is to tackle social inequality by enabling individuals and communities to thrive and our customer team is at the heart of what we do.
Working with our customers really does change people’s lives and if you want to make a difference Plus Dane is the place to be
We live by our values of working together, achieving for our customers, taking ownership, and having the opportunity to learn and grow.
**What we’re looking for from you to join our team**
As an Income Officer you will maximise income collection and minimise customer debts to the Group through effective and varied contact methods, managing a caseload of accounts and representing Plus Dane at Court in connection to rent claims for possession.
You will promote Plus Danes rent first culture and contribute to the rent and debt recovery functions.
You will ensure that a responsive, professional and caring service of the highest standard is provided to customers at all times, as well as the achievement of performance targets in relation to collections and debt recovery.
As an Income Officer you will deliver the service within the boundaries of policy, legislation and statutory requirements.
**What you’ll get in return**
We offer hybrid working which means working a 7-hour day between Monday - Friday in the office and from home.
You will be generously rewarded with a competitive salary and great benefits, including a cash healthcare plan, employee assistance programme, generous shopping discounts and a competitive pension scheme.
From the moment you join you have 35 days holiday plus bank holidays, including the days between Christmas and New Year. This is part of our commitment to our peoples’ wellbeing, which is recognised through our accreditation by the Wellbeing Charter and supported by an excellent management team and colleagues, including wellbeing champions and mental health first aiders.
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