Part Time Floating Front Counter Clerks

5 months ago


Spennymoor, United Kingdom Durham Constabulary Full time

Durham Constabulary is one of the top-performing police forces in the UK. We have an exciting opportunity for a customer focused and resilient Front Counter Clerk to work at the forefront of locality police stations.

As Front Counter Clerk you will be the first point of contact for a wide range of customer enquiries and queries. You will be responsible for providing an effective, efficient and helpful service to visitors and members of the public attending the Police Office, as well as performing a range of administrative tasks within the front counter and administrative office.

This role will be based at our brand-new Hub based at Spennymoor and your role will play a vital part in ensuring the smooth running of the new facility.

These posts have been allocated as floating posts which means on occasions there will be a requirement to travel to and from neighbouring stations to provide support and cover. Due to the requirement to provide support and cover in the absence of other staff, there will on occasions be a need to bring forward or drop back the starting times of shifts e.g. 8am start or 6pm finish. This will be done with as much notice as possible.

It should be noted that Front Counter Clerks may sometimes be required to work for long periods on their own dealing with a wide range of members of the public with difficult and challenging issues. Applicants are therefore expected to demonstrate personal resilience when dealing with such situations.

You will work 17 hours per week, working the below:
Week 1: Friday 1pm-6pm, Saturday & Sunday 10am-4pm

Week 2: Friday 8am-1pm, Saturday & Sunday 10am-4pm

**Job Type**: Part-time
Part-time hours: 17 per week

**Salary**: £10,623.00-£11,239.00 per hour

Ability to commute/relocate:

- Spennymoor: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: 88.23



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