Student Support Officer

6 months ago

Birmingham, United Kingdom Queen Alexandra College Full time

**Description**:
**Job Purpose**: To support the social, emotional and personal objectives for students to

assist our young people in engaging in educational achievements.

**Reporting to**: SSO Manager

**Hours**:37 hours per week 43 weeks per year

**Contract**: Fixed Term Contract

**Key Responsibilities**:
**_
Establish and maintain a positive and ongoing supportive relationship with a caseload of students._**
- Effectively engage students and their families/ carers/ external support and develop trust-based relationships to provide an appropriate and consistent level of support.
- Work with a student cohort as directed by your line manager to develop a rapport and support the social, emotional and behavioural needs of these students.
- Regularly meet with your caseload of students in both 1:1, group and classroom settings to provide advice and guidance to these students - supporting their personal development.
- To act as a role model for students, behaving appropriately, communicating effectively and being a calm and reassuring presence in college
- To have an understand and ability to deliver PSHE support to students
- Work with students on a 1:1 basis to educate and develop their understanding about personal and intimate relationships.
- Offer practical guidance, support and signposting for health needs and sexual relationships.

**_Work holistically and Collaboratively with students and others within QAC to deliver the best possible outcomes for students_**
- Undertake support sessions ensuring appropriate records are maintained with appropriate agreed actions and support plans via Databridge.
- Work with Psychologists to access the Jigsaw curriculum
- ensuring you are fully aware of the curriculum needs in relation to your students.
- Implement bespoke sessions with a focus on sensory/ relaxation/ personal development/ counselling etc.
- Liaise with Tutors and including attending sessions where students are experiencing particular challenge if and when timetabling allows to understand barriers, students are experiencing - providing advice and guidance on ways of working in this setting.
- Communicate with staff via the delivery of training events and twilight workshops.
- Work with CAMs, Tutors and link staff to support, guide and signpost students with concerns related to their mental health and wellbeing.

**_Establish effective and efficient written and verbal communications for the wider college and quality observations._**
- Ensure all students within your caseload have clear and concise notes, which records of students’ progress.
- Contribute to the Development of Positive Behaviour Support plans for your students.
- Due to the nature of the role you have a greater likely hood of safeguarding disclosures, therefore remain confident in recording and liaising with the Safeguarding team and logging through the use of appropriate software.
- Undertake a reflective approach to working practice, with a willingness to engage in 360-degree feedback and demonstrate a commitment to improving and enhancing working approaches.
- Perform such other duties commensurate with the status of the post as the senior management shall from time to time decide.
- Obtain access to resources and attend any refresher training courses.

**Skills, Knowledge and Expertise**:
See Person Specification Attached

**How to Apply**:
personal qualities and experience that you would bring to the role and to QAC. Please take time to

review the job description above.

Please upload a CV/Resume* with details of your full employment history (since leaving school,

including education, employment and voluntary work) including reasons for any gaps in

employment. This should also include a statement of the personal qualities and experience you

believe are relevant to your suitability for the post and how this meets the job description and

person specification requirements. Your CV/Resume* will be re-produced in a standard format by

the system (without personal identifiers) to assist us in our anonymised shortlisting process.

engaging in regulated activity relevant to children. The College's Safeguarding Policies are

available here

As part of our commitment to safer recruitment, and in line with updated guidance published in

enable us to identify any incidents or issues that have happened, and publicly available for review

online, which we may wish to explore with you in further detail during the interview process. As part

any social media platform that you use, as well as the names of any websites that you own, post on,

or contribute to. A Google search will also be conducted. These checks will only be conducted if you

are shortlisted for interview. Please see our safer recruitment and selection policy for further

information.

**About Queen Alexandra College**:
Queen Alexandra College (QAC) is a national residential College and registered charity that supports a diverse range of student/client abilities and needs.

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