Office Receptionist

4 weeks ago


Bristol, United Kingdom Crux Product Design Full time

**Position Overview**:
In this full-time role, you will be managing the arrival experience for our clients and visitors, providing a friendly, welcoming and professional first impression for the business. Additionally, you will be handling incoming calls and managing incoming/outgoing deliveries. Helping the team with general administrative duties will also make up a large part of the role, including managing office supplies and assisting with ad hoc tasks.
On occasion, you will also be required to assist with the logistics and running of user research and human factor studies as part of our design and development projects.
Principal Responsibilities

Greeting visitors, being professional and friendly (client/visitor experience)
Building a rapport with regular visitors and clients
Arranging meetings and ordering catering as required
Answering the telephone, transferring calls and taking accurate messages
Sorting and distributing incoming mail
Arranging outgoing mail and parcel delivery
Providing flexible support to a dynamic team to ensure the smooth running of the office
Ensuring office and studio supplies are maintained
Complete simple maintenance tasks e.g., coffee machine
Ad hoc research
Assisting in the arrangement and scheduling of building maintenance
Support in arranging human factor research schedules, documentation and coordinating participant visits
Ad hoc cleaning and tidying in client facing areas to maintain high standards

What We’re Looking For
Someone who is professional, reliable, pro-active, positive, and works to high standards. You must be able to multi-task, effectively prioritise your workload and be highly organised. Additionally, you will have a friendly and accommodating manner, and find it easy to build rapport with clients and colleagues. You will also live out the company values by exhibiting Integrity, Ingenuity and being Invested in everything you do.
Essential

Previous general office administration, reception or customer service experience
5+ GCSEs grade 9-6 (A-C) or equivalent
Enthusiastic, friendly and professional manner
Great customer service skills, remaining approachable and calm at all times
Excellent written and verbal communication skills
Confident to use own initiative and ability to juggle priorities
Quick learner and an appetite to pick up new skills and technologies
Meticulous attention to detail
Adaptable problem solver with a “can do” attitude

Desirable

Experience of SAP By Design or other ERP systems would be advantageous
Experience working with ISO 9001 and/or ISO 13485 Quality Management Systems
Experience working within a consulting environment

**Location**:
Bristol

**Term**:
Full-Time

**About Crux**:
Crux are world-leaders in the design, simulation and analysis of medical devices and consumer products; working as a trusted partner to many medical companies and household brand names, our projects touch lives by delivering a vast array of products to global markets.
We are a dynamic and fast-growing engineering consultancy that takes pride in its outstanding work and a warm and supportive workplace. As part of our team, you’ll be working within a family of high-performing expert engineers. Our strong community is built upon effective communication and happy employees, collaboration in project work and regular social events are the norm.

Interested?

Please title your correspondence 'Office Receptionist'. We look forward to hearing from you.


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