Customer Service Officer- Receptionist

4 weeks ago


Bristol, United Kingdom Manpower Group (UK) Full time

Manpower are recruiting for a receptionist / customer service adviser to work for a leading provider of student accommodation in central Bristol.
As a receptionist / customer service adviser, you will play a crucial role in ensuring a smooth and enjoyable experience for the student residents during their period of stay. Your main responsibility will be to provide exceptional customer service, assisting with enquiries, addressing concerns, and facilitating a positive living experience.
Address student enquiries, concerns, and requests promptly and professionally, either in person, via phone, or through email.
Support students in understanding and adhering to accommodation policies, rules, and guidelines.
Liaise with contractors
Previous customer service experience is highly desirable, preferably in the hospitality, student accommodation, or related industry.
Sensitivity to cultural diversity and the needs of international students.
Proficiency in using computers and basic office software.
This is a temporary assignment initially for a 6-week period, however it is likely to be extended.
Immediate starts available.



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