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Receptionist

4 months ago

Bristol, United Kingdom Intelligent Office Full time

Receptionist

Salary: £24,500 per annum plus company benefits

Location: Bristol, BS1 6NA

Contract: Full Time, permanent

Shifts: 37.5 hours per week, Monday – Friday, 1 hour unpaid lunch break, rotational shifts between the hours of 8am and 4:30pm, occasional cover may be required around the hours of 8.00-5.30pm.

Work model: Fully onsite due to nature of the role

Williams Lea seeks a Receptionist to join our team

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for

Purpose of role 

The Receptionist is the first point of contact for visitors calling or visiting our client’s office and is a brand ambassador. This role involves welcoming clients and visitors to the office, being approachable, and create a positive first impression. Duties will also include. handling switchboard calls, organising and offering administrative support to the firm. Every task which is undertaken must be delivered with an exceptional customer service approach.

Its key you will have the ability to easily build rapport with people. Deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position. This is a hands-on role and will involve working alongside team members to deliver the overall service.

Key responsibilities 

Provide a high quality of service to staff and guests as a Williams Lea service provider, exceeding their expectations and delivering an appropriate outcome to all queries Welcome visitors with a high standard of customer service, signing in guests and issuing access cards with prior authorisation Delivering a high quality standard of corporate service including arranging client meetings and events Managing onsite car parking for clients and visitors Providing IT equipment support working closely with other departments Working extremely closely with the hospitality team to ensure a smooth running of daily requests, showing flexibility and willingness to support colleagues and take on additional duties if required Liaising with the Office Services team for training materials and printing needs for seminars to ensure a prompt start for training events Dealing with administration tasks Dealing with telephone and email enquiries in a timely manner

Personal attributes 

Reception experience is essential Fluent written and spoken English A team focused attitude Experience using switchboard A natural passion and desire to make every visitor smile A committed attitude and dedication to creating a memorable guest experience Experience using email and Microsoft packages Excellent personal presentation

The Package:

Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Childcare Vouchers, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis.

You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks please consider your application unsuccessful.