Apprentice Receptionist/administrator J3303

2 weeks ago


MoretonInMarsh, United Kingdom South West Apprenticeship Company Full time

An opportunity has arisen for a varied and diverse role within a doctor’s surgery in Moreton in Marsh Gloucestershire.

The role is to work within the Practice’s Reception Team. You will be speaking with patients, booking appointments and assisting with various admin tasks.

At all times you will ensure that high standards of communication with patients and their carers is undertaken in a confidential, courteous and helpful manner.

**Main Duties and Responsibilities**:

- Use of the practice record keeping system to ensure accuracy in recording and capturing relevant patient information
- Greeting patients and arranging patient appointments
- Answering telephones and relaying messages accurately where appropriate
- Communication with third parties as required
- Preparation of administrative forms for patients and return of these forms to the correct person in practice
- Adhering to the opening and closing procedures of the surgery
- Checking tidiness of the general practice area after surgeries, am and pm

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time to time.

**Quality Requirements**:

- To participate in achieving the Practice’s Quality and Outcomes Framework targets
- To ensure that all patient information is managed promptly, efficiently and in a confidential manner
- To respond pro-actively to patient needs to maintain the high standard and reputation of the surgery
- To ensure the Practice Code of confidentiality is adhered to at all times

You will be supported throughout the Apprenticeship with additional training such as safeguarding etc.

**Qualifications Required**:
GCSE Maths & English grades 4 to 9 (A* to C) or equivalent

30 hours per week

Various shifts Monday to Friday between the hours of 8am and 6.30pm

£7.00 per hour - £210.00 per week

Application deadline: 16/02/2024
Reference ID: J3303
Expected start date: 11/03/2024

**Job Types**: Full-time, Apprenticeship

**Salary**: £210.00 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Application question(s):

- How will you travel to the location on a daily basis?
- What are you hoping to achieve during your Apprenticeship?
- Can you tell me about any experiences you've had that sparked your interest in working in a doctor's surgery?

**Education**:

- GCSE or equivalent (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 16/02/2024
Reference ID: J3303
Expected start date: 01/04/2024



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