Senior Call Handler
6 months ago
Paragon Resource Solutions are recruiting for a Senior Call Handler to manage a team of customer care call centre staff on behalf of our client in Norwich.
An exciting opportunity to lead a new, developing team, you will need to be ready to manage a small team who are responding to a high volume of inbound calls - 50 to 80 calls daily whilst maintaining an excellent level of customer service.
Experience of working as a team leader working in an environment with a high level of calls is a must and experience in maintenance or repairs is desirable yet not essential as full training will be provided.
Temp to Perm / Permanent
£28-35k depending on experience
Working hours are either:
Monday - Friday 8am-4pm or
Monday - Friday 9am - 5pm
A total of 37 hours per week.
IND1
**Job Type**: Permanent
Pay: £28,000.00-£35,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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