CRM Executive
5 months ago
We are on the search for a CRM Executive to join our central marketing team here at our Kent Headquarters in West Malling.
It’s an exciting time to be joining Watchfinder’s CRM function as we implement a new CRM tool enabling us to create innovative automated journeys across the customer lifecycle.
**How will you make an impact?**
- Help to co-ordinate, build, maintain, analyse, and constantly optimise customer journeys - ultimately driving engagement and repeat purchase.
- Support the Head of CRM in building, testing, proofing, and sending Watchfinder CRM campaigns.
- Contribute to innovative ideas and segments for future CRM campaigns.
- Proactively keep up to date with latest trends and competitor comms, providing analysis on what others are doing in the industry.
- Work with the Head of CRM to meet KPIs and support with ad hoc CRM marketing tasks.
**How will you experience success with us?**
- Previous experience within a CRM or related marketing role.
- High interest in technical aspects of CRM (data migration, automation, segmentation)
- You'll demonstrate bags of ambition, acting as a proactive team member who is constantly asking questions and looks for ways to improve current activities.
- Organised and comfortable working under tight timelines and quick turnarounds
- Excellent communication skills, confident in interacting cross functionally across commercial and creative teams.
- Strong attention to detail, quality, and accuracy
- An analytical, proactive, and flexible approach
**Your Interview Journey**
**2nd Stage** - Video / in-person interview with the Head of CRM & Chief Marketing Officer.
**3rd Stage** - You will be presented with a brief to present back to the panel that will include the Head of CRM and HRBP.
**What’s in it for you?**
- Private healthcare and dental
- Competitive pension scheme
- Holiday scheme - Increasing annual leave
- Cycle to work scheme
- Employee Assistant programme
- Income Protection
- Life Assurance
- Extensive group discounts
- Core Hours of working.
**Our Values**
**Caring**
- Demonstrating empathy and respect for the people around us, the work we do and the business we are part of.
**Pioneering**
- Finding new and innovative ways to adapt and improve the ways we operate and the service(s) we provide.
**Outstanding**
- Ensuring that the very highest standards are delivered across every facet of our business - internally and externally. Bringing excellence in everything we do, every time.
**Job Types**: Full-time, Permanent
**Benefits**:
- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Marketing: 2 years (preferred)
Ability to Commute:
- Kings Hill (required)
Work Location: In person
Reference ID: 99101
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