Community Safety Coordinator

6 months ago

Northampton, United Kingdom Sage Homes Full time

**About Sage Homes**

Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them.

Since 2017 we have delivered around 15,000 new homes across affordable rent, shared ownership and social rent for individuals and families. In 2021 Sage Homes became the largest provider of new affordable housing in England, and by 2030 we have committed to deliver 30,000 high-quality affordable homes across the country.

We have invested more than £3 billion into high-quality affordable housing. Our entrepreneurial spirit combined with our technical expertise has got us to where we are today and will enable future sustainable growth.

**About the role**:
This role is a great opportunity for a motivated individual to join our talented Resident Services Team as it grows and be responsible for the coordination of Community Safety's key activities and functions to continuously improve the service we offer to all customers. The role would suit someone with excellent IT and administrative skills who has knowledge of or interest in the Housing sector. It is a hands-on role, where you will work closely with colleagues and act as a point of contact for online inquiries, managing and allocating the caseload for the team and liaising with colleagues to ensure we provide best in class service.

Key duties:

- Provide support to the Director and Senior Management Team to ensure reports, Board papers and presentations are professionally presented and consistent in terms of Sage format and style.
- Manage the diary commitments of the Asset Management and Operations senior team.
- Provide professional meeting minutes prompting colleagues where necessary for overdue actions.
- Arrange travel, accommodation, and events.
- Develop and maintain the Asset Management and Operations event calendar, facilitating and communicating key reporting dates, meeting schedules and follow-up reminders.
- Maintain the relevant Operational Plan.
- Provide ad hoc support as required to Asset Management and Operations related projects and/or events.
- In conjunction with the Asset Management and Operations Director, coordinate all team meetings and/or regular conferences/team building etc.
- Ensure the effective operation of the Northampton office and liaise with colleagues to ensure consistency across both Northampton and London offices.

**About you**
- **Experience as a Coordinator within the Housing sector.**:

- **Able to build effective professional relationships with colleagues at all levels of the business both locally and across other locations**:

- **Experience of using MS Offices packages - Word, Excel and PowerPoint, with the ability to edit documents, presentation etc.**:

- **Experience producing minutes of meetings timeously**:

- **Some experience of providing customer services under pressure**:

- **Some practical project management experience - not essential**:

- **Positive can-do attitude and flexible approach**:

- **Self-driven, accountable and embrace change and opportunity**:

- **Customer centric, a natural advocate for our customers.**

We are committed to ensuring you have the best career here at Sage. As well as regular support and guidance from your manager you can expect to receive a variety of learning and development opportunities to support you as you grow within our business. This includes internally and externally delivered development programmes and opportunities to study for professional accreditations and qualifications.

**About the culture**

We truly care about the outcomes we deliver; creating safe and environmentally friendly places for people to flourish. And we're curious, passionate and inventive in the way we create social change.

Sage is a fast-paced and supportive environment where ambitious and proactive employees thrive. People are empowered to use their pioneering efforts to grow themselves and our business.

We are proudly committed to creating an inclusive workplace, where the diversity of our people and their ideas are truly valued and we love to see applicants from diverse backgrounds and different walks of life.

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