Administrator
3 weeks ago
**Administrator Salary: £24,000 - £29,000**
**Based in Park Royal - Office Based Role**
A well-established communications company based in Park Royal are looking for an Administrator to join their busy team. The Administrator will be assisting with administration duties throughout the business and assisting each department when needed. Lookingfor individuals with excellent communication and organisational skills along with the ability to work using their own initiative as well as part of a team. Strong customer service skills required and the ability to adapt to the needs of the business.
**Responsibilities By Department**:
**Engineering**:
- Schedule engineering work effectively
- Prioritise bench workload between Sales, Hire and Service commitments.
- Maintain the support contract call out page on the Engineering TEAMS site.
- Ensure that professional qualifications, accreditation, and competencies are up to date and renewed as required
- Act as Information Manager for the Engineering area to ensure code plug and engineering data is updated and is a single source of the truth.
- Act as Engineering H&S coordinator for COSHH and safety equipment e.g. climbing harnesses and ladders
- Run periodic reporting on T-sheets and SO to enable the Engineering Manager to monitor and identify efficiencies and escalate any issues that may result in losses
- Act as a point of contact for customers into Engineering
- Co-ordinate the office returns from other UK offices in order to track issues and deficiencies and ensure they are completed expediently.
**Service**:
- Assisting with the booking in and booking out of all service/repair equipment
- Follow up outstanding service lines with the manufacturers
- Create sales orders and pass to the compliance team to carry out a quality check
- Update Excel management reports that are sent to customers
**Hire**:
- Pick hire equipment and liaise with the Logistics and Engineering team to fulfil hire order
- Complete quality checks on orders received
- Assist with the management of the Hire fleet with the Hire Manager
- Review stock levels to ensure the hire fleet is maintained to a satisfactory level
- Booking courier collections and follow up on any failed collections
**Sales & Operations**:
- Create sales orders and pass to the compliance team to carry out a quality check
- Maintain accurate stock records
- Assist the Operations Supervisor with daily tasks (property issues, purchasing)
**Experience Required**:
- Ability to pass CRB & Disclosure Scotland
- Project / portfolio management qualifications desirable
- IT and data management qualifications desirable
- H&S qualifications desirable
- Administrative and Customer service, Office Management, experience
- Working knowledge of Microsoft Word, Excel and Outlook
- Project management experience
- PMR/DMR product knowledge
- Excellent communication skills, confidant and personable
- Ability to prioritise work and meet deadlines.
- Good literacy and numeric skills
- Commitment to own personal development
- Creative and willing to contribute ideas and professional opinion
**Benefits**:
- Holiday 21 days + BH (closed at Christmas hols to be taken during this). Holiday increase over length of service
- Pension scheme
- Medicare
- Parking available
- Opportunity to progress in time
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
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