Customer Assistant
2 weeks ago
**Responsibilities**:
- Assist customers with inquiries, purchases, and returns in a professional and friendly manner
- Utilise multilingual skills to communicate effectively with customers who speak English
- Demonstrate excellent phone etiquette when handling customer calls
- Upsell products or services to enhance customer experience
- Perform basic maths calculations for transactions accurately
**Qualifications**:
- Proficiency in English
- Strong communication skills to effectively engage with customers
- Ability to upsell products or services to meet customer needs
- Good time management skills to handle multiple tasks efficiently
**Job Types**: Full-time, Permanent
Pay: From £25,033.83 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 25/05/2024
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