Hotel Receptionist

4 weeks ago

Harrogate, United Kingdom Cedar Court Hotels Full time

Cedar Court Hotel, Harrogate are looking to recruit casual Hotel Receptionists to join our team.

The Receptionists' main focus is on each and every guest that walks through the door. Our team provide the highest level of customer service to all guests, whilst ensuring that Front of House areas are running smoothly.

Your duties may involve:

- Meeting and greeting all guests to the Hotel, including conference and events guests
- Providing assistance with the self check-in and check-out process for our guests

There may also be a requirement to support our Guest Service team during busy periods.

You'll need to be a good communicator, confident and happy to engage with guests, visitors and staff at all levels. A hospitality background would be an advantage, but if you have a have a passion for ensuring our guests receive the highest level of customer satisfaction, and have a bubbly personality, we’d love to hear from you.

We want our guests to have a real home from home experience, with their every need catered for, so, you will need to be friendly, display great confidence, be multi-talented and highly skilled in delivering exceptional levels of service.

**What we can offer you**:
We want each and every colleague to enjoy coming to work, and for Cedar Court Hotels to become one of the top hospitality employers around - so providing a friendly and supportive environment is our main priority.

You will develop personally and professionally through meeting, and working with, people from all over the world as we create memorable guest experiences together. For those keen to further their experience, you will have the opportunity to explore the business with various career options.

In addition, we can offer you:

- A fantastic place to work
- Strong emphasis on health and wellbeing with our fabulous Employee Assistance Programme
- Market-leading rates of pay
- Open and clear communication with regular staff updates
- Your birthday off - paid
- 28 days holiday for full time colleagues each year as standard (pro-rata for part time/hourly colleagues) plus long service holiday benefits
- Learning and Development opportunities, helping you to become the best you can be
- Automatic enrolment into a workplace pension scheme
- Discounted hotel stays after successful completion of the probation period not only for you, but for friends and family
- Free meals on duty, if you worked full time this would save you over £1000 a year in lunches alone
- Leisure Club/Gym Membership following successful completion of probationary period
- Long Service benefits
- Trip Advisor recognition and cash reward
- Random Acts of Kindness for our colleagues
- Holiday Hero Scheme - could you be jetting off somewhere courtesy of your colleagues?
- Refer a Friend scheme - recommend your friends to join our Team and receive a cash payment
- Company uniform
- Company achievement awards
- Staff Fun Days
- Employee Engagement Events

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 0-40 per week

**Salary**: £6.75-£11.25 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Work authorisation:

- United Kingdom (required)

Work Location: In person

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