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Hotel Receptionist

3 months ago

Harrogate, North Yorkshire, United Kingdom RBH Management Full time

Job Ref:
RBH13207

Branch:
The Crown Hotel

Location:
The Crown Hotel, Harrogate

Salary/Benefits:
From £10.42 per hour

Contract type:
Permanent

Hours:
Full Time

Shift pattern:7.00am - 3.30pm 2.30pm pm

Hours per week:40

Posted date:20/11/2023

Closing date:22/12/2023

JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first.

Our approach to diversity in the workplace, health wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...


A DAY IN THE LIFE OF A RECEPTIONIST AT THE CROWN HOTEL

  • What you'll be doing..._


As Hotel Receptionist you will not only be the person the guest relies upon to handle their transactions but you will also create the warm atmosphere that makes them feel at home.

As Hotel Receptionist you can expect your working day to include the following:

  • Efficient and friendly welcome departure
  • Offer guest services such as wake up calls, a table in the restaurant and assistance with luggage
  • Ensure all cash handling accounting procedures are followed
  • Handle all guest queries complaints
  • Answer the switchboard

WHAT WE NEED FROM YOU

  • We hire mostly on personality potential but here are a few of our requirements..._
To succeed in the role of Hotel Receptionist, you will need the following qualities and skills:

  • Experience of a front facing customer service role ideally as a Hotel Receptionist
  • Confident, friendly approachable
  • Attention to detail
  • Organised calm

WHAT WE OFFER

  • You will have access to a benefits package we believe truly works for our people and enhances our overall culture..._
  • Discounted hotel room rates for you and your friends family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

#LifeatRBH

With a history dating back over 300 years, alongside an enviable location just moments from many of Harrogate's most popular sites, The Crown Hotel combines beautiful surroundings with a storied past and luxurious facilities. This is an ideal location for business and leisure trips.

The Crown boasts individually styled accommodation across its 115 guestrooms, with breakfast and dinner being served in Churchills Restaurant. Alongside this, there is Five Shillings Brasserie which offers informal dining.

The Crown is also an ideal location for a variety of conferences, functions and seminars, with capacities ranging across its 7 conference rooms.
**Our culture at the Crown is based on the belief that if we look after our employees they will look after the customers and one of the ways we demonstrate this is through our health well
- being programme. Keeping our employees informed is another key driver for us and making sure we work as a Team.****Our Employees describe working at The Crown as feeling valued, opportunities to progress, approachable, structured, supported, flexible and always varied.