Hotel Receptionist

3 weeks ago

Harrogate, United Kingdom RBH Management Full time

**Job Ref**:RBH14049

**Branch**:The Crown Hotel

**Location**:The Crown Hotel, Harrogate

**Salary/Benefits**:FROM 11.44

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:A combination of 7.00am - 3.30pm and 2.30pm - 11.00pm. Will involve weekends

**Hours per week**:40 per week

**Posted date**:18/04/2024

**Closing date**:20/05/2024

**JOIN OUR FAMILY**

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

**A DAY IN THE LIFE OF A HOTEL RECEPTIONIST AT CROWN HOTEL**
- What you'll be doing..._

Reporting to the Reception Manager your role is vital in creating the right lasting impression of the Crown Hotel for our guests.You are the individual they meet on arrival and the person they see on departure. You can expect your working day to include the following.
- checking guests in out
- billing processes
- answering the switchboard
- dealing with guest queries
- taking reservations

**WHAT WE NEED FROM YOU**
- We hire mostly on personality potential but here are a few of our requirements..._

To succeed in the role of Hotel Receptionist, you will need the following qualities and skills.
- great communication skills
- team player
- attention to detail
- customer service experience

**WHAT WE OFFER**
- You will have access to a benefits package we believe truly works for our people and enhances our overall culture..._
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.

**EQUAL OPPORTUNITIES**

**#LifeatRBH**

**With a history dating back over 300 years, alongside an enviable location just moments from many of Harrogate’s most popular sites, The Crown Hotel combines beautiful surroundings with a storied past and luxurious facilities. This is an ideal location for business and leisure trips.**

**The Crown boasts individually styled accommodation across its 115 guestrooms, with breakfast and dinner being served in Churchills Restaurant. Alongside this, there is Five Shillings Brasserie which offers informal dining.**

**The Crown is also an ideal location for a variety of conferences, functions and seminars, with capacities ranging across its 7 conference rooms.**

**Our culture at the Crown is based on the belief that if we look after our employees they will look after the customers and one of the ways we demonstrate this is through our health well
- being programme. Keeping our employees informed is another key driver for us and making sure we work as a Team.**

**Our Employees describe working at The Crown as feeling valued, opportunities to progress, approachable, structured, supported, flexible and always varied.

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