Facilities Assistant

1 week ago

Manchester, United Kingdom Stagecoach Full time

Salary

Facilities Assistant

Location: Shared Service Centre, Stockport

Hours: 37 hours - 5 days per week - Monday to Friday

**Job Type**: Permanent

**Salary**: Competitive.

Overall Purpose of Role

To work under the guidance of the Facilities Supervisor to provide efficient, professional, friendly facilities and services for SSC, Technology & Change, external Stagecoach and third-party visitors. To work hard ensure that the building and services consistently meet the needs of users.

Principal Responsibilities and Duties

Post
- Ensure that incoming and outgoing post processes are completed daily.
- Raise orders for postal consumables when needed.

Reception
- Ensure the reception area is always maintained as a tidy and highly professional area.
- Ensure all visitors are met in a professional manner and directed within the building quickly and efficiently, both on the ground and second floors.

Meeting Rooms
- Ensure all meetings are correctly recorded/booked in.
- Ensure that all meeting rooms are available and set up as per specification prior to attendee arrival.
- Ensure that meeting rooms are fully stocked with all required items.

Building
- Ensure that stationery orders are processed in a timely manner when needed.
- Raise DPO’s for SSC Services when required.
- Do weekly building checks on facilities equipment.
- Perform Fire Risk Assessment and ensure adhered to including weekly and monthly actions. Maintain the Fire Evacuation Procedure.
- Perform Legionella Risk Assessment and ensure adhered to including weekly and monthly actions.
- Kitchens - order and distribute equipment and consumables.
- Maintain car parking register.
- Issue building access passes.
- Liase with CBRE regarding public areas or other related matters.

General
- Ensure bus passes are issued to new starters, lost passes and bi-annual renewal.
- Update the traffic management spreadsheet when new information provided.

Relationships and Roles

With the support and guidance of the Facilities Supervisor & Payroll & Facilities Manager, form good working relationships with all staff and visitors at the SSC to understand and deliver a building and services that fully meets the requirements of its users.

Skills and Abilities
- Good IT skills with working knowledge of Microsoft word and Excel
- Good customer service skills.
- Thrive in a fast-paced environment with a can-do attitude.
- Have excellent communication skills both written and verbal.
- Natural problem solver in order to find quick and practical solutions to issues that arise.
- Ability to work well under pressure to deadlines with emphasis on the need to multi-task.
- Attention to detail and accuracy.
- Good planning and organisation skills with the ability to prioritise.
- Numerate with the ability to work within a budget and identify cost savings in all areas.

Experience
- Experience of working within a busy Facilities Department desirable but not essential.
- Customer facing experience desirable but not essential.

Knowledge
- Knowledge of health and safety requirements desirable.
- Knowledge of Royal Mail and general postal procedures desirable.

Personal Attributes and Other Requirements
- Polite and personable demeanour always.
- Interest and enthusiasm to develop and improve the facilities function.
- Personal resilience and the capacity to work hard.
- The ability to stay calm under pressure with a practical approach.

**Location**:
Stagecoach Shared Service Centre One Exchange, 20 Railway Road Stockport SK1 3SW

**Location**:
Stagecoach Shared Service Centre One Exchange, 20 Railway Road Stockport SK1 3SW

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