Facilities Assistant

6 months ago

Manchester, United Kingdom CBRE Full time

**Job Title: Facilities Assistant**

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Assistant to join the team.

**Key Tasks**
- Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner, seeking to anticipate their needs where possible.
- Greet visitors; provide correct badges to visitors. Provide assistance and guidance to visitors as required.
- Liaise with Landlord to ensure overall service to users in the building is maintained.
- Liaise with site contact/client on a regular basis, reporting any issues and concerns in a timely manner to management team.
- Maintain security and safety standards as required, ensuring that visitors are escorted and contractors do not have access to areas without the appropriate authorisation or supervision maintained.
- Maintain break out and kitchen areas when janitorial team not available.
- Administration of taxis booking liaising with customer.
- Undertake daily building walkthroughs and support meeting room checks in accordance with local processes. Ensure all walkthroughs are documented and actions highlighted.
- Carry out monthly workplace inspections.
- Coordination of site inductions.
- Ensure signage and notice boards are kept neat and tidy at all times.
- Undertake weekly cleaning quality checks and highlight any non-compliance to Serviced Office provider. Ensure all quality checks are documented.
- To log all outgoing goods and incoming goods for tracking purposes. To support with courier requests and invoice queries.
- Administer the booking system for conference rooms and workrooms, following current guidelines. Deal with all queries in a positive and helpful manner. All bookings to be verified in advance.
- To manage the centralized stationery stores, including printer paper, and to maintain the additional stationery orders & records
- Sort & deliver all incoming (internal and external) post to individual desks.
- Sort all outgoing mail (internal and external), including special and recorded deliveries
- Maintain a safe and tidy work place.
- In addition to the tasks mentioned above, other activities and responsibilities may be individually defined.
- Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training.
- Follow required emergency prevention and operational controls.
- Report all accidents, occupational illnesses and emergencies.
- Apply, execute and maintain function related quality issues.

**Person Specification**
- Computer literate, preferably some data entry experience
- Demonstrate a natural passion and understanding of quality customer service
- Experience within an FM/Customer Service environment providing guest and reception services to the highest standard

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£25,000.00 per year

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Facilities management: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Facilities Assistant - Manchester

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