Food & Beverage Supervisor

2 weeks ago


Conwy, United Kingdom The Quay Hotel & Spa Full time

**Job Purpose**

To manage and control the Restaurant, Bar & Terrace operations. Responsible for the smooth running of the overall food and beverage service, as laid down in the Standard of Performance Manual. To ensure the guests are served to the highest possible standard. Ensuring a consistent standards of service are achieved throughout.

Front of House:

- meeting and greeting customers;
- advising customers on menu and wine choice;
- co-ordinating the entire operation of the restaurant, bar and terrace during scheduled shifts;
- responding to customer complaints;
- ensuring that all employees adhere to the company’s uniform standards;
- recruiting, training and motivating staff;
- managing staff and providing them with training and constant feedback;
- ensure full knowledge of Epos and that all team members are trained efficiently;
- to undertake any other duties requested by management;
Housekeeping:

- maintaining high standards of quality control, hygiene, and health and safety;
- supervise preparation of cash drawers and providing petty cash as required;
This job description is intended to illustrate the main duties and responsiblities of the role of Food & Beverage Supervisor. It is not intended to be exhaustive and you are advised that the duties and responsiblities may change from time to time.

**Salary**: From £11.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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