General Assistant
4 months ago
Caer Rhun Hall is looking to recruit the best people to join our team.
Caer Rhun nestled in the stunning Conwy countryside will open with 32 stunning bedrooms, cosy and relaxing lounge bar, breakfast room and great event spaces.
We have an exciting opportunity for a **General Assistant.**.
The General Assistant role will be hands-on, and will cover reception, food and beverage duties ensuring excellent guest experiences at all times.
**Main Duties**
Hands-on role and will involve looking after guests throughout the day from breakfast service to serving amazing cocktails, wine and the perfect gin and tonic in the evening.
The role will also involve reception duties, from reservations to welcoming our guests to ensuring they have had the best stay
You should also be ready to assist other departments if needed to ensure the overall hotel vision is achieved.
Ensure that the agreed standards of service are consistently delivered across the department, and customer expectations are exceeded.
Ensuring a “can-do” attitude at all times
Identify and recognise the customer need and respond proactively to that need.
You will assist in the delivery of first class service for our wedding and events
**About you**:
- You will thrive being ‘hands on’ and delivering excellent guest experience
- You will ideally have extensive food and beverage experience gained in a similar role within high quality hotel or restaurants
- You will ideally have hotel reception experience and have experience of Guestline
- You will have great local knowledge.
- You will be passionate and professional in your work, organised and be able to work under pressure in a fast-paced environment.
- You will be committed to delivering high standards at all times
- You will be a motivated team player
**Salary**: £10.00-£12.50 per hour
Expected hours: 16 - 40 per week
**Benefits**:
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- Weekend availability
Supplemental pay types:
- Tips
**Experience**:
- Food and Beverage: 1 year (required)
- customer Service: 1 year (required)
- Hotel Reception: 1 year (required)
Work Location: In person
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