Customer Advisor
5 months ago
**A Little Bit About Us**:
The Vindis Group is seeking to appoint a Customer Advisor to join its team.
As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.
In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UKs National Learning Centre.
**How we support our #Exceptional People**:
All team members are provided with access to the following:
- The Company will guarantee your bonus, pro rata, for the first 3 months of your employment.
- An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.
- A Life Assurance policy, at no cost to yourself.
- 24/7 access to our Employee Assistance Programme. This is in conjunction with our #SpeakAware campaign, which focuses on employee wellbeing and positive mental health.
- Access to Cycle to Work Scheme.
**Key Responsibilities**
- Answering phone calls
- Service History
- Guest list
- Pre calls
- Loan car handovers checking fuel & cleanliness adding to washboard & refuel
- VHC follow up
- Owning customer waiting areas upstairs & downstairs - hosting
- Provide an easy and enjoyable client (customer) experience (internal and external), each and every time.
- Champion and maintain a culture of client service excellence; ensuring that the expectations and requirements of the departments clients are delivered upon.
- Ensure business practices are in place that make your area an easy one to do business with.
- Coordinate effectively as part of the Front of House Team and wider business network
- Recognise your role in integrating effectively with the departments within you centre and wider business network
- Ensure you respect direction and guidance provided through your reporting line.
- Effectively nurture relationships with your team.
**Prerequisites**:
= Previous customer experience
= Good attention to detail
This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation.
-
Customer Advisor
4 months ago
Cambridge, United Kingdom B&Q Full time**About the role** **Customer Advisor -Weekends** **Part time - 16 hours per week** **Permanent Contract** **Shifts available Saturday - Sunday, 7.00am - 8.00pm** **£11.35 per hour (Inclusive of an £0.75 per hour, store specific location allowance)** **B&Q Cambridge** We believe anyone can improve their home to make life better. Every day, we give...
-
Customer Service Advisor
4 months ago
Cambridge, United Kingdom White Stores Full time**Customer Service Advisor** **Sawston, Cambridgeshire** **5 days per week, 37.5 hours** **Monday to Saturday - 8.30am - 5pm Sunday - 10am - 4pm** **21 days holiday pro rata plus Bank Holidays** Are you ambitious, accountable, enthusiastic, and show initiative? Do you enjoying helping people and do you have a natural ability to show empathy and...
-
Customer Service Advisor
5 months ago
Cambridge, United Kingdom 1st Choice Recruitment Full timeCustomer Service Host / Service Advisor Cambridge £25,000-£26,000 Full Time / Permanent My client based in Cambridge is seeking a Customer Service Host / Service Advisor to join their depots based in Cambridge. As a Service Advisor you will be a pivotal member of the front-of-house team ensuring a flow of information from the workshop to customers,...
-
Customer Service Advisor
4 months ago
Cambridge, United Kingdom AG Motors Ltd Full timeAG Motors is a well established, yet ever expanding company in Papworth Everard, Cambridgeshire. We pride ourselves on being an honest down to earth establishment, where you can expect a high level of quality and care in everything we do. Customer care and automotive excellence are at the heart of our core values. Role Description This is a full-time...
-
Customer Service Advisor
4 months ago
Cambridge, United Kingdom FMG Repair Services Full time**As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers’ businesses moving, that’s what we do.** As a Customer Service Advisor, you skilfully bring to life the Northgate experience, coordinating your team of drivers to meet the needs of your customers and colleagues, ensuring our vehicles are where we need them to...
-
Customer Advisor
5 months ago
Cambridge, United Kingdom The One Group Full timeEstablished in 1985, Our client has forged an impressive path to become the foremost brand management and distribution business in the market. Now, we invite you to be a part of their remarkable journey! They specialise exclusively in premium brands within the small domestic appliance, air treatment, and floorcare categories and are seeking a talented...
-
Customer Service Advisor
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom SGS UK Limited Full timeJob Title: Customer Service AdvisorJob Summary:SGS UK Limited is seeking a highly skilled and motivated Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their requirements are met and that they receive an exceptional level of service.Main...
-
Customer Service Advisor
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom SGS UK Limited Full timeJob Title: Customer Service AdvisorJob Summary:SGS UK Limited is seeking a highly skilled and motivated Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their requirements are met and that they receive an exceptional level of service.Main...
-
Customer Experience Advisor
1 month ago
Cambridge, Cambridgeshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Cambridge, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Experience Advisor
1 month ago
Cambridge, Cambridgeshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Cambridge, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Advisor
4 months ago
Cambridge, United Kingdom GLL Full timeGLL is looking for a Customer Service Advisor at Parkside Pools and Gym, Cambridge. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through...
-
Customer Service Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Toyota Full timeUnlock Your Potential with ToyotaWe are seeking ambitious individuals to join our team as an Apprentice Customer Service Advisor at Steven Eagell Toyota Cambridge.This exciting opportunity will allow you to develop your skills and knowledge in a fast-paced and dynamic environment, working alongside some of Britain's brightest young talent.As a key member of...
-
Sales Assistant
6 days ago
Cambridge, Cambridgeshire, United Kingdom Outdoor and Cycle Concepts Full timeAre you passionate about delivering exceptional customer experiences and promoting sustainability in the outdoor industry? Cotswold Outdoor, part of the Outdoor and Cycle Concepts group, is seeking a Sales Assistant - Customer Advisor to join our retail team. As a Sales Assistant - Customer Advisor, you will be responsible for: Providing a premium and...
-
Customer Advisor
5 months ago
Cambridge, United Kingdom Boots Full timeSummary Job Reference: 232718BR - Job Reference: 2 3 2 7 1 8 B R Cambridge, Newmarket Road Permanent 13 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job...
-
Customer Advisor
4 months ago
Cambridge, United Kingdom Boots Full timeSummary Job Reference: - 229937BR Cambridge, Petty Cury Permanent 22.5 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...
-
Customer Advisor
4 months ago
Cambridge, United Kingdom Boots Full timeSummary Job Reference: - 228153BR Cambridge, Newmarket Road Permanent 13 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking...
-
Customer Advisor
4 months ago
Cambridge, United Kingdom Boots Full timeSummary Job Reference: - 228361BR Cambridge, Petty Cury Fixed Term 30 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...
-
Customer Advisor
4 months ago
Cambridge, United Kingdom Boots Full timeSummary Job Reference: 233462BR - Job Reference: 2 3 3 4 6 2 B R Cambridge, Grafton Centre Permanent 22.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first...
-
Customer Advisor
5 months ago
Cambridge, United Kingdom Vindis Group Full time**A Little Bit About Us**: The Vindis Group is seeking to appoint a Customer Advisor to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we...
-
Customer Service Advisor
1 week ago
Cambridge, Cambridgeshire, United Kingdom Toyota Full timeUnlock Your Potential with ToyotaWe are seeking ambitious individuals to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience.Key Responsibilities:Welcome and greet aftersales customers to our CentreEnsure...