Customer Service Advisor

1 month ago

Edinburgh, United Kingdom Blue Arrow Ltd Full time

**Blue Arrow Edinburgh are recruiting for a full time Customer Service Adviser**

**About the company**
Our client strives to put their customers at the heart of everything that they do. They understand that the services they provide are essential to our daily lives. When business customers need a helping hand, they ensure they have the right people to confidently manage all issues to a successful resolution.

**Essential Skills, Knowledge & Behaviour**
You will be trained on everything you need to know about the services provided, but we're looking for enthusiastic, positive individuals who are natural at providing an excellent customer experience.
- You will be required to learn and understand the Scottish Wholesale Market with the appropriate training provided.
- You will have the ability to work in an organised, professional manner, providing high levels of customer service in all verbal and written communications.
- You must be able to deliver strong communication skills and have the flexibility to work efficiently, both as part of a team, and individually.
- You must be able to react calmly and be able to assess situations with both understanding and objectivity, showing patience and professionalism in any scenario.
- You must be able to demonstrate empathy for the customer and be able take responsive action to resolve customer queries.
- Through accurately recording customer information, you will be required to demonstrate critical thinking skills, by checking relevant historical information, and using our systems to allocate resources.
- You will work across several systems and must have attention to detail to make the required changes.
- You will be required to answer business customer queries effectively and concisely with good spelling and word choice.

**The Next Stage**:
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

  • Customer Service Advisor

    2 weeks ago

    Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers. £30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits...

  • Customer Service Advisor

    4 weeks ago

    Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers.£30,000 + Private Medical + Pension + Income Protection + Great Flexible BenefitsCustomer...

  • Customer Service Advisor

    1 week ago

    Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers.£30,000 + Private Medical + Pension + Income Protection + Great Flexible BenefitsCustomer...

  • Customer Service Advisor

    1 month ago

    Edinburgh, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 0821079852 Applicants **£25,000 Per Annum** - Full Time**Temporary** **Edinburgh, City of Edinburgh** **Customer Service And Call Centre** **Job Description**: **Job Title**:Customer Service Advisor - **Start Date**:ASAP - 3 Months Contract (Possible Extension) - **Location**: Edinburgh EH2 - **Salary**:£25,000 per...

  • Customer Service Advisor

    2 days ago

    Edinburgh, United Kingdom Diligenta Full time

    **Salary**: From £20000-£23000 **Customer Service Advisor - Edinburgh**: **Summary of the role**: - Our working hours are 37.5 hours per week, **Monday to Friday** between 8am and 6pm (flexible hours available) - **No evening or weekend shifts** that would impact on your family and social lives! - The starting salary is £21,500 per year, with a pay...

  • Customer Service Advisor

    1 month ago

    Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps are delighted to be working with our public sector client to recruit for a number of Customer Service Advisors (Inbound Calls) in central Edinburgh. Role - Customer Service Advisor (Inbound Calls) Location - Edinburgh City Centre Duration - temporary, ongoing Start date - Immediate start Hours of work - Monday - Friday 0830 -...

  • Customer Service Advisor

    1 month ago

    Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: Job Title: Customer Service Advisor Location: Central Edinburgh Hours: 36 hours, Monday - Friday between 0830 - 1700 Start Date: Immediate Duration: Temporary, ongoing Pay rate: £11.81 per hour We are seeking a highly motivated and customer-focused individual to join our public sector client as a Customer Service Advisor. You will be...

  • Customer Service Advisor

    1 month ago

    Edinburgh, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 263100559**£12.81 Per Hour** - Full Time**Temporary** **Edinburgh, City of Edinburgh** **Customer Service And Call Centre** **Job Description**: **Join Our Team as a Customer Service Advisor!** Are you passionate about making a positive impact on people's lives? Pertemps is currently recruiting dedicated individuals like...

  • Customer Service Advisor

    1 month ago

    Edinburgh, United Kingdom Relay Group Ltd Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional service to our clients and assisting them with their inquiries and concerns. **Responsibilities**: - Analyze customer inquiries and provide accurate and timely...

  • Customer Service Advisor

    5 days ago

    Edinburgh, United Kingdom Search Full time

    Customer Service Advisor Full Time Temp to Perm Edinburgh Hybrid Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh? This leading global client offers a chance to advance your career with a competitive salary of £25,000. You will...

  • Customer Service Advisor

    5 days ago

    Edinburgh, United Kingdom Search Full time

    Customer Service Advisor Our client is one of the leading manufacturers in the country and is currently on the look out for Customer Service Advisor's who are passionate about helping people to join their operations team in the City Centre of Edinburgh ASAP on a full time permanent basis due to growth in this area. Salary - £22,672 Working Hours - Monday...

  • Customer Service Assistant

    1 month ago

    Edinburgh, United Kingdom Switch Advisor Consultancy Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a Customer Service Assistant, you will be responsible for providing exceptional service to our customers and ensuring their needs are met in a timely and professional manner.. **Duties**: - Answer incoming customer inquiries in person -...

  • Customer Service Advisor

    1 week ago

    Edinburgh, United Kingdom Pertemps TM Full time

    Job Advert: Customer Service AdvisorLocation: Office based - EH18 areaPay Rate: £11.44 per hourWorking Hours: 36.25 hours per week (5 days out of 7 - including every second weekend on a rota basis)Start Date: ASAPContract Length: 8 weeks initially - possible extensionAre you passionate about delivering exceptional customer service? Do you thrive in a...

  • Customer Service Advisor

    4 days ago

    Edinburgh, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Renault Edinburgh 35 Hour contract** **A basic salary of £19,026 with bonus potential, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service...

  • Customer Service Advisor

    4 days ago

    Edinburgh, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Renault Edinburgh** **Part Time** **Competitive salary with bonus, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service...

  • Customer Service Advisor

    2 days ago

    Edinburgh, United Kingdom Evanshalshaw Renault Full time

    **Customer Service Advisor** **Location: Renault Edinburgh - Weekend Position** **Competitive salary with bonus, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar who’s...

  • Customer Service Advisor

    2 days ago

    Edinburgh, United Kingdom Evanshalshaw Renault Full time

    **Customer Service Advisor** **Location: Renault Edinburgh** **Competitive salary with bonus, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar who’s passionate about...

  • Customer Service Advisor

    1 month ago

    Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps are currently working with our public sector client to recruit for a Customer Service Advisor on a temporary basis in the Craigmillar area of Edinburgh. Location - Craigmillar Duration - Temporary, ongoing Hours - Monday - Friday, 36 hours / 30 hours Pay rate - £11.81 per hour Immediate start - Meeting customers upon their...

  • Customer Service Advisor

    2 weeks ago

    Edinburgh, United Kingdom Pendragon Vehicle Management Full time

    Customer Service Advisor Location: Renault Edinburgh A basic salary of £26,000 with a bonus of £4,000 and pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. Are you a confident customer service superstar who's...

  • Customer Service Advisor

    2 weeks ago

    Edinburgh, United Kingdom Pendragon Vehicle Management Full time

    Customer Service Advisor Location: Renault Edinburgh A basic salary of £26,000 with a bonus of £4,000 and pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. Are you a confident customer service superstar...