Retail Customer Advisor

6 months ago


Oxford, United Kingdom Three UK Full time

**Company Description**
We want to be leaders and experts in new mobile, but we need to attract, retain and engage our workforce. Are you up for the challenge? Right now, we’re looking for a cool, friendly, ambitious individual to join our award-winning Retail team.

**We can offer you this...**
- £12 per hour
- A brand new smartphone on an Unlimited data plan
- On-target bonus of 25%, paid out monthly based on your store's performance
- Individual bonus accelerators for high performers
- Great discounts with our Perks at Work scheme
- Flexible working hours/shifts
- Great training courses and career development opportunities

At Three, our vision is better connectivity every day, for every customer.

**That means**:

- Understanding each customer and their needs
- Setting the bar on coverage, reliability and customer care
- Solving queries for customer quickly
- Providing amazing experiences that make people feel good

To achieve this, we need people who are customer focused. People who go beyond the expected and work as one team. People who can wow our customers. Showing them how technology can elevate everyday moments into something truly special.

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

We need the right team for us to be at our best. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You never know, you could be managing one of our stores in the future

Just a heads up. You don’t need knowledge in our products, the ambition and drive to learn will do just fine.

Fancy being the face of our company brand? Enjoy engaging and building relationships with customers?

Got that customer service head? Look no further
- Offer solutions to customers with general mobile or network queries (we’ll teach you how to answer these)
- Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.
- Matching our products and services to our customer’s needs, and selling them our amazing state of the art products and services.
- Achieving personal and store KPI’s
- You will typically be working 2-3 shifts over 7 days and may be asked to work evenings or weekends depending on your shift work.

**Qualifications**
- Experience in a customer facing role
- Awesome communication skills
- Willingness to learn

**Additional Information**

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.



  • Oxford, United Kingdom The HR Dept Full time

    **About Us**: Tileflair is a large independent supplier of quality tile solutions and designs. Headquartered in the South, they specialise in serving and supplying their quality products to retail consumers, installers, housebuilders, and retailers. Established over 50 years ago, their mission is to help customers ‘**Create Something Beautiful’** by...

  • Retail Sales Advisor

    6 months ago


    Oxford, United Kingdom DFS Full time

    Your new role A bit about the role: Our Retail Sales Advisors use their passion for both our products and providing a great service to support our customers in a genuine and friendly way. Working together with your team, youll be the face of your store, taking the time to understand a bit about your customers: their inspirations, individual...

  • Liz Earle

    6 months ago


    Oxford, United Kingdom No.7 Boots Full time

    Oxford, Cornmarket Street Part-Time Permanent Passionate about people and beauty? Build a career with Liz Earle... As the third largest premium skincare brand in the UK, with over 170 counters nationally, we are looking for beauty, skincare and retail lovers to join our team. As a Liz Earle Customer Advisor (Retail Sales Associate) you’ll be working at...

  • Liz Earle

    6 months ago


    Oxford, United Kingdom Boots Full time

    Summary Job Reference: - 211535BR Oxford, Cornmarket Street Permanent Part-time **Passionate about people and beauty? Build a career with Liz Earle...** **As the third largest premium skincare brand in the UK, with over 170 counters nationally, we are looking for beauty, skincare and retail lovers to join our team. As a Liz Earle Customer Advisor...

  • Liz Earle

    5 months ago


    Oxford, United Kingdom Boots Full time

    Summary Job Reference: - 218848BR Oxford, Cornmarket Street Permanent **Passionate about people and beauty? Build a career with Liz Earle...** **As the third largest premium skincare brand in the UK, with over 170 counters nationally, we are looking for beauty, skincare and retail lovers to join our team. As a Liz Earle Customer Advisor (Retail Sales...

  • Customer Advisor

    5 months ago


    Oxford, United Kingdom Boots Full time

    Summary Job Reference: 233083BR - Job Reference: 2 3 3 0 8 3 B R Oxford, Retail Park Fixed Term 14.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...


  • Oxford, United Kingdom Boots Full time

    Summary Job Reference: - 219989BR Oxford, Cornmarket Street Fixed Term We are now recruiting Christmas Customer Advisors for our Oxford, Cornmarket Street store. Available shift patterns: variations from 0800-2100 **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re...


  • Oxford, United Kingdom Boots Full time

    Summary Job Reference: - 217135BR Oxford, Summertown Fixed Term Full-time We are now recruiting Christmas Customer Advisors for our Oxford, Summertown store. Available shift patterns: must be able to work across the week including weekends **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s...

  • Service Advisor

    6 months ago


    Oxford, United Kingdom Hartwell PLC Full time

    Hartwell Oxford are seeking a Service Advisor to come and join the team! Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from...

  • Retail Support Officer

    6 months ago


    Oxford, United Kingdom Central Retail Full time

    We are looking for a proactive and enthusiastic Retail Support Officer to join the Retail Operations Team. You will act as the first point of escalation for any customer or supporter queries or complaints related to the Retail operation. As such, you will possess confidence and tact when interacting with stakeholders at all levels. You will be responsible...

  • Retail Support Officer

    6 months ago


    Oxford, United Kingdom Central Retail Full time

    We are looking for a proactive and enthusiastic Retail Support Officer to join the Retail Operations Team. You will act as the first point of escalation for any customer or supporter queries or complaints related to the Retail operation. As such, you will possess confidence and tact when interacting with stakeholders at all levels. You will be responsible...

  • Customer Advisor

    6 months ago


    Oxford, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 15 hours per week** **3 Month Fixed Term Contract** **Shifts available Saturday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour* (Additional £0.81 per hour, store specific location allowance)** **B&Q Oxford** - **Rising to £12.21 from April 1st** We believe anyone can...


  • Oxford, Oxfordshire, United Kingdom NEXT Retail Ltd. Full time

    If you're passionate about delivering exceptional customer service, working as part of a team, and driving sales, this could be the perfect role for you as a Sales Consultant at NEXT Retail Ltd. You'll have the opportunity to realize your retail potential, develop your skills, and contribute to the success of our business. Key responsibilities include...

  • Customer Advisor

    5 months ago


    Oxford, United Kingdom Boots Full time

    Summary Job Reference: 232921BR - Job Reference: 2 3 2 9 2 1 B R Oxford, Cornmarket Street Permanent 22.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first...

  • Customer Advisor

    5 months ago


    Oxford, United Kingdom Boots Full time

    Summary Job Reference: - 229724BR Oxford, Cornmarket Street Fixed Term 37.5 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re...

  • Customer Advisor

    6 months ago


    Oxford, United Kingdom Boots Full time

    Summary Job Reference: - 228673BR Oxford, Cornmarket Street Fixed Term Various Hours Available **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re...


  • Oxford, United Kingdom Webrecruit Full time

    North Oxford Garage have an opportunity for a Customer Reservation Advisor to work with both our MINI and BMW Brands. This role is responsible for driving our Service bookings by providing exceptional customer service when responding with all incoming communication channels. Should you be successful, your daily duties will include: - ensuring the correct...

  • Service Advisor

    5 months ago


    Oxford, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Peugeot Oxford** Here at Bristol Street Motors Peugeot Oxford, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £33,000 basic salary...


  • Oxford, Oxfordshire, United Kingdom B&M Retail Full time

    We are currently recruiting for a Retail Security Officer to join our store team in Cowley.No previous experience is necessary as full training will be provided – we want to hear from candidates with great communication skills, commitment and drive.As a Retail Security Specialist, you will work alongside our Store Management Team to meet loss prevention...


  • Oxford, United Kingdom Hellios Information Limited Full time

    **Job title**: Customer Support Advisor - Supplier Support **Location**: Kemp House, Chawley Park, Cumnor Hill, Oxford OX2 9PH **Reporting to**: Team Leader **Job summary**: To provide excellent customer service in our Supplier Support team. Explaining the benefits and processes associated with our service as well as handling enquiries and issues through...