Pre-assessment and Inpatient Booking Administrator

3 days ago

Cardiff, United Kingdom Spire Healthcare Full time

**Pre-assessment and Inpatient Booking Administrator | Administration department | Cardiff | Full Time, Permanent | £9.50 p/hour + Excellent Benefits | Free Parking**
Spire Cardiff Hospital are looking to bring on a Pre-Assessment & Inpatient Bookings Administrator within their established team to provide a high quality service to all hospital customers both internal and external with the efficient taking of bookings.

Spire Cardiff Hospital is the largest, modern provider of private healthcare in Wales. We're experts in a wide range of treatments and conditions, as well as being an orthopaedic centre of excellence, delivering exceptional quality of care for musculoskeletal (bone and muscle) related conditions.

**Duties and responsibilities**:

- Support and compliance of standardised department process and procedures.
- Maintain and update patient records on SAP (the hospital computer system).
- Liaising with consultants and their secretaries regarding booking information and to inform consultants of any changes in procedure.
- Receive bookings and liaise with internal departments via the electronic diary or by telephone.
- Enter bookings onto SAP in a timely manner.
- To book patients into pre-assessment clinics identified by the pre-assessment nurses.
- Updating and amending any changes in bookings as and when required.
- To ensure that all Fixed price patients are priced accurately or refer file to the relevant party.
- To print '
- To come in'
- letters and make sure that information going to the patient is correct.
- Prepare files for patients admission and pass to relevant department the day before admission.
- Ensure that all patients have been pre-verified with the insurance company or that a Fixed price quote has been paid before admission.
- Flexible approach to undertake a wide range of duties as and when required.

**Who we're looking for**:

- Previous relevant experience in an administrative support role.
- Experience of working on own initiative and as working of part of a team.
- Knowledge of information technology and customer care essential.
- Knowledge of the health care industry beneficial.
- The jobholder will act with tact and discretion and appreciate the confidential implications when dealing with personal information.
- The jobholder will have the ability to prioritise tasks and raise issues when necessary.

**Benefits**
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- '˜Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.**:
About Us: Welcome to Spire Healthcare Careers - Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We're committed to looking after people, both patients and staff. Join us, and you'll receive a warm welcome.

**Who are we?**:

- A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

About the Team: Spire Cardiff Hospital is the largest, modern provider of private healthcare in Wales. We're experts in a wide range of treatments and conditions, as well as being an orthopaedic centre of excellence, delivering exceptional quality of care for musculoskeletal (bone and muscle) related conditions.

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