Camhs Assistant Medical Secretary

4 weeks ago


Redditch, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

Make arrangements for appointments as required. Maintain a diary and appointment system for clinics and make arrangements for special appointments for patients/relatives, consultations in the home and emergency visits, as required. Handle telephone enquiries regarding appointments, cancellations referring where necessary to the appropriate person and acting within the guidelines laid down. Undertake shorthand/audio/copy typing duties including reports, clinic letters, discharge summaries and other confidential documentation.

Some self-generated non-routine correspondence may be required. Act as receptionist at clinics, if required, dealing with patients and their carers by assisting with enquiries. Ensure patient notes are filed at the earliest opportunity to ensure that patient case notes are as accurate and up-to-date as possible. Undertake other general office duties which may include facsimile, mailing, photocopying, scanning and filing.

Attend service and clinical meetings, as required, and provide feedback to colleagues. Deal with incoming and outgoing post. For full details of the duties and criteria for the role please refer to the job description and person specification attached.



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