New Client Care Coordinator

7 months ago


Chorlton cum Hardy, United Kingdom Home Instead Full time

**Company Description**
We have an exciting opportunity for a caring, enthusiastic and ‘can-do’ part time Care Coordinator to join our award-winning team. Because of our growing reputation, we are expanding rapidly throughout the South Manchester and North Trafford area and are looking for the right person with excellent administrative, IT and people skills to help drive our highly regarded care business forward. Your responsibility will be the effective start up of care for new clients and business development. This role offers great career prospects and the chance to be part of a supportive and friendly team providing the very best companionship, home help and personal care services for elderly people who wish to remain happily, safely and independently at home. All our visits with clients are for at least an hour, often more and our CAREGivers visit the same clients providing consistency and the opportunity to develop, meaningful, trusting and long term relationships.

The New Client Care Coordinator is responsible for taking new client enquiries, attending care consultations, writing care plans and risk assessments and liaising with our Scheduler to find the right matching Care Professionals to visit the client. You will need to be able to develop excellent relationships with both clients and Care Professionals, creating client care plans and supporting the Care Team by working with families, professionals and other Care Professionals to achieve the very best outcomes.

You will be expected to:
Take client enquiries and attend client home visits

Prepare client records and write care plan and risk assessments

Liaise with Scheduler to agree matching Care Professionals and brief staff on their new clients

Develop excellent relationships with both clients and Care Professionals, creating client schedules and records and supporting the Care Team by working with families, professionals and other Care Professionals to achieve the very best outcomes.

Be responsive to changes in the care plan over early weeks and liaise with relevant team members, updating records as necessary

Provide timely response to client requests and ensure they are constantly updated with new and changing information

Assist with business development activities to attract new clients

Provide out of hours “on call” assistance on a rotational basis

Support delivery of care visits in times of need which may include out of hours

**Qualifications**
You will need to have extremely good interpersonal and influencing skills with the ability to problem solve while working under pressure in a busy environment providing ‘superior’ customer service.

You will have experience in delivering or managing /coordinating care planning and exceptional organisational skills

High levels of computer literacy with strong Word and Excel skills

A confident, ‘can do’ attitude with a genuine enthusiasm for working in a busy, deadline-driven team environment

A persuasive, responsive and professional telephone manner; a smiling personality and empathy for others

An outstanding eye for detail and a ‘right first time’ attitude

The ability to multi-task and prioritise conflicting deadlines

The ability to make friends and influence people

To have pride in your work; the want to work ‘above and beyond’ and have high standards of commitment and achievement.

**Additional Information**
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

Salary £13.50- £14.50 per hour dependant on skills and experience

The role is 24 hours per week, the arrangement of these hours to be discussed


  • Client Care Leader

    7 months ago


    Chorlton cum Hardy, United Kingdom Home Instead Full time

    Company Description Our award winning office was established in 2015 and our mission is to improve the lives of elderly people in our community giving them a sense of purpose, wellbeing & worth. This role will play a vital part in giving our Care Professionals the right support to enable them to ensure that our clients receive the highest quality person...

  • Client Care Assistant

    6 months ago


    Chorlton cum Hardy, United Kingdom Medivet Group Ltd Full time

    **Remuneration** National Minimum Wage **The Opportunity** We are seeking a full time Client Care Assistant to join our Chorlton practice for 30.5 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants. We believe in exceptional care for both our patients and client. As a Client Care Assistant,...

  • Home Care Organiser

    7 months ago


    Chorlton cum Hardy, United Kingdom Home Instead Full time

    Company Description About Home Instead South Manchester: We are a dedicated healthcare provider committed to delivering exceptional home care services. Our mission is to enhance the well-being of individuals by providing personalised and compassionate care in the comfort of their homes. **Job Description**: As a Home Care Organiser, you will play a pivotal...

  • Client Care Assistant

    6 months ago


    Chorlton cum Hardy, United Kingdom Medivet Group Ltd Full time

    **Remuneration** National Minimum Wage **The Opportunity** We are seeking a full time Client Care Assistant to join our Chorlton practice for 30.5 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants. We believe in exceptional care for both our patients and client. As a Client Care Assistant,...


  • Chorlton cum Hardy, United Kingdom New Moon Residential Ltd Full time

    **Location**: Chorlton -Cum - Hardy, South Manchester - Northwest **Job title**: Senior Residential Support Worker **Service**: Ofsted Regulated Residential Children’s Homes, Regulated for the care of EBD & LD children. **Salary**: Earnings up to £37,600 + Bonuses. Salary Depending on Experience and Qualifications **Bonus Scheme**: Monthly attendance...

  • Evening Care Assistant

    7 months ago


    Chorlton cum Hardy, United Kingdom Home Instead Full time

    Company Description Home Instead (South Manchester) are a great company to work for - we make sure that our care team get the time to build lasting relationships with their clients by visiting them regularly. As a leading provider of relationship led care, we match our Care Professionals to clients by providing full training and by doing so support clients...

  • Care Services Leader

    2 hours ago


    Chorlton cum Hardy, Manchester, United Kingdom Coburg Banks Full time

    About Coburg BanksCoburg Banks, a reputable family-run business, has been providing high-quality home care services since the early 2000s. Based in Cheshire, the company operates in various locations, including Nantwich, Crewe, and Sandbach, emphasizing its dedication to quality, compassion, and community.Salary and BenefitsThe estimated salary range for...


  • Chorlton cum Hardy, United Kingdom Home Instead Full time

    Company Description If you are looking to do something REWARDING AT WEEKENDS? Then please continue reading.. Home Instead are a great company to work for. We make sure that our staff get the time to build a lovely relationship with their clients. With minimum visits of one hour, award winning training and an excellent reputation we are proud of the quality...


  • Chorlton cum Hardy, United Kingdom Enhance Social Care Full time

    **JOIN AN ACTIVE TEAM MAKING A DIFFERENCE FOR YOUNG ADULTS WITH AUTISM.** Enhance Social Care support young people between 16-25. We are develop our small team whose role will include supporting younger men who prefer care from peers in their community. This will focus on strengthening each persons personal identity - _**Can you coach and support...


  • Chorlton cum Hardy, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    Mental Health Practitioners are professionally qualified health and/or social care worker, such as social workers, nurses or occupational therapists. They work across several GP surgeries offering mental health assessment, formulation, brief solution focussed interventions, trauma informed care and evidenced based interventions as defined by NICE...


  • Chorlton cum Hardy, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    The post holder will be based within the South Manchester division of GMMH to improve and develop all aspects of social care and provide senior advice to managers and practitioners on the delegated responsibilities set out in the s.75 agreement. The post holder will provide senior support and advice to South Manchester teams to ensure the best possible...


  • Chorlton cum Hardy, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    An exciting opportunity has arisen in Manchester. We are recruiting to our North Divisional Lead in Social Care which also supports our later life services. The working base is in Chorlton Manchester but you will also have opportunity to work across sites in North Manchester. We are looking for a registered social worker with leadership experience. Your...

  • Wellbeing Assistant

    6 months ago


    Chorlton cum Hardy, United Kingdom Home Instead Full time

    Company Description Home Instead South Manchester_ _have been providing high quality, person-centred care to older people in our community for over seven years now and have a top 20 North West provider award from homecare.co.uk. If you’re looking for a profession where you can bring your caring personality to work and change lives, look no further....

  • Wellbeing Assistant

    7 months ago


    Chorlton cum Hardy, United Kingdom Home Instead Full time

    Company Description Home Instead South Manchester_ _covers Chorlton, Didsbury, Stretford and Urmston. We have been providing high quality, person centred care to older people in our community for over seven years now and have a top 20 North West provider award from homecare.co.uk. If you’re looking for a profession where you can bring your caring...


  • Chorlton cum Hardy, Manchester, United Kingdom Get Recruited (UK) Ltd Full time

    About the CompanyOur client is a rapidly expanding business based in Crewe who are looking for a Product Coordinator to join their growing Marketing team.As a Product Coordinator, you will play a key role in ensuring that all product data and collateral are accurate, up-to-date, and accessible to relevant teams.Key responsibilities include maintaining and...


  • Chorlton cum Hardy, Manchester, United Kingdom Get Recruited (UK) Ltd Full time

    Job OverviewWe are seeking a highly organised and detail-oriented Product Coordinator to join our Marketing team in Crewe. As a Product Coordinator, you will be responsible for maintaining and updating all product data and collateral, including product specifications, datasheets, and other relevant content.You will work closely with colleagues in New Product...


  • Chorlton cum Hardy, United Kingdom Support for Independence Full time

    **Location**: Chorlton **Salary**: £12.50 per hour plus minimum wage for sleep shifts (Pending pay review after successful 6 month probation) **Contract**: Full time, 35 hours per week plus sleeps We are seeking a Rehabilitation Support Worker to provide an exceptional service for our client in Chorlton. This is a rewarding opportunity to be a part of...


  • Chorlton cum Hardy, United Kingdom Connells Group Full time

    Competitive Salary - Uncapped Commission - Company Car/Car Allowance We’re looking for a highly motivated **Trainee Estate Agent** who will develop into a **Lettings Negotiator** within our fantastic residential Lettings team in **Chorlton**. The Trainee Estate Agent / Lettings Negotiator is an entry level role where you will learn all aspects of...

  • Trainee Estate Agent

    6 months ago


    Chorlton cum Hardy, United Kingdom Connells Group Full time

    At **Bridgfords,** part of the Connells Group, we're looking for a highly motivated **Trainee Estate Agent **to go out as a **Canvasser** and conduct **viewings **for our residential sales team in branch in **Chorlton **on a** Zero Hours Contract.** **A quick look at the role** In this role you will be helping potential buyers by carrying out viewings and...

  • Team Administrator

    6 months ago


    Chorlton cum Hardy, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    To provide an efficient and effective administrative service with the Community Mental Health Team to carry out all administrative tasks in relation to the CMHT role, answering telephone calls to patients, relatives and various clinical staff and professionals to provide and efficient mental health service whilst carrying out a variety of administrative...