Front of House Team Leader

7 months ago


Covent Garden, United Kingdom Nuffield Health Full time

HEAD OFFICE

Front of House Team Leader

**Front of House Team Leader**

**Covent Garden FWC | Reception | Permanent | part-time**
**Up to £25,000 depending on experience pro-rata**
**24 hours per week**

Right now we are looking for a full-time Front of House Team Leader to join our Covent Garden Consumer Club.

**About the Role**
The post holder will be responsible for delivering and ensuring professional customer service whilst maintaining operational standards. There will be a large focus on diary management and resource planning within the role.

As the welcoming face of our club, your job will be to meet and greet all visitors. Importantly, you’ll ensure the smooth running of reception by answering calls and dealing with membership enquiries, and to support the Fitness Suite with appointments, queries relating to assessments, inductions and studio class bookings.

You have outstanding communication and customer service skills gained within a leisure or hospitality role. You’re approachable, personable and able to adapt to different situations, always keen to delight customers and improve their experience. You’re an energetic team player with exceptional planning and organising skills.

**Key Requirements**
- Supervisory experience
- High quality client service interaction
- Strong resource management skills, including use of complex IT systems
- Ability to prioritise and deal with varied workload effectively
- Experience in administrative/office environment
- Ability to multi-task and work under pressure
- Proven self & team motivator
- Flexibility to cover staff absences & sickness
- Clean and presentable appearance

**Helping you feel good.**

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With everything from private healthcare to a cycle to work scheme, financial wellbeing support and more - at Nuffield Health, we take care of what’s important to you.

**Join Nuffield Health and create the future you want, today.**

**It starts with you.**
- LocationCovent Garden - London
- Contract typePermanent
- ReferenceJR0074563

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.



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