Customer Service Executive

2 months ago


Dumfries, United Kingdom Arnold Clark Full time

Passionate about cars? Great. Passionate about customer service? Even better.

We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Dumfries BMW branch and help customers get excited about our products.

**Hours**

**You’ll work a 5-day week on a set rota that includes weekends (44 hours per week).**

**About the role**

At Arnold Clark you’ll be known as a Product Genius, but your role revolves around customer experience. Our Product Geniuses are devoted to learning about our products so they can help our customers make the right choice when they buy a vehicle - they’reour in-branch experts.

This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience.

**Day-to-day duties**
- Helping your branch with various marketing activities - from snapping great stock images of our products to dreaming up inspiring content for our social media platforms.
- Preparing the showroom and cars for the day ahead.
- Organising and accompanying customers on test drives.
- Swotting up on our vehicles and manufacturers.
- Learning about our products so you can help our customers find the perfect fit.
- Providing relevant information and being there for our customers with all the answers.

**Essential skills**
- You’ll be a confident communicator who understands that a positive attitude gets great results.
- Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
- A full UK driving licence.
- As happy working on your own initiative as you are in a team.

If you make the cut, you’ll benefit from excellent working conditions, extensive training, sick pay cover, maternity & paternity packages, enhanced holiday package, life assurance and private health care - making our package one of the best in the industry.

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talentand encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.



  • Dumfries, United Kingdom BMW Group Retail Full time

    Arnold Clark is looking for a Customer Service Executive. **Your role** At Arnold Clark you’ll be known as a Product Genius, but your role revolves around customer experience. Our Product Geniuses are devoted to learning about our products so they can help our customers make the right choice when they buy a vehicle - they’re our in-branch...


  • Dumfries, Dumfries and Galloway, United Kingdom BMW Group Retail Full time

    Arnold Clark is looking for a Customer Service Executive.Your roleAt Arnold Clark you'll be known as a Product Genius, but your role revolves around customer experience. Our Product Geniuses are devoted to learning about our products so they can help our customers make the right choice when they buy a vehicle - they're our in-branch experts.This will be a...


  • Dumfries, United Kingdom Arnold Clark Full time

    Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Dumfries BMW branch and help customers get excited about our products. **Hours** **You’ll work a 5-day week on a set rota that includes weekends (44 hours per...


  • Dumfries, United Kingdom Arnold Clark Full time

    Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Dumfries BMW branch and help customers get excited about our products. **Hours** **You’ll work a 5-day week on a set rota that includes weekends (44 hours per...

  • Customer Service

    2 weeks ago


    Dumfries, United Kingdom Covetrus Full time

    Are you passionate about good Customer Service and a strong communicator. Do you enjoy working in a fast paced, collaborative, team environment? Are you looking for a new opportunity where you can learn and develop your career? There is no such thing as a typical day in our team, working in Customer Service provides you with a variety of opportunities to...


  • Dumfries, United Kingdom Murray Farmcare Limited Full time

    **Job Title: Customer Service Administrator** **Job Summary**: We are seeking an organised individual to join our team as a Customer Service Administrator, responsible for providing efficient and effective customer service to our sales team and customer base. The role will involve the provision of administrative services, helping with customer enquiries and...


  • Dumfries, United Kingdom TAKKT Gruppe Full time

    Are you a **customer champion** ? Are you passionate about delivering **excellent customer service**? Do you love communicating and have exceptional **interpersonal skills**? Are you a genius **problem solver?** Then we want to hear from you. At BiGDUG we pride ourselves on offering our customers what they want. We supply our customers with the best quality...


  • Dumfries, United Kingdom BiGDUG Ltd Full time

    Are you a **customer champion** ? Are you passionate about delivering **excellent customer service**? Do you love communicating and have exceptional **interpersonal skills**? Are you a genius **problem solver?** Then we want to hear from you. At BiGDUG we pride ourselves on offering our customers what they want. We supply our customers with the best quality...


  • Dumfries, United Kingdom The Range Full time

    Be part of the festive magic at The Range this season. We are currently recruiting part time Customer Service Assistants to help us at our busiest time of year. In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience. **What we are looking for?** To be successful in this role...


  • Dumfries, Dumfries and Galloway, United Kingdom TAKKT Gruppe Full time

    Are you a customer champion ? Are you passionate about delivering excellent customer service? Do you love communicating and have exceptional interpersonal skills? Are you a genius problem solver? Then we want to hear from you. At BiGDUG we pride ourselves on offering our customers what they want. We supply our customers with the best quality products and the...


  • Dumfries, United Kingdom TAKKT Gruppe Full time

    **BIGDUG**, a strong brand of TAKKT Group is seeking motivated individuals to join their team in **Dumfires** as Customer Service Advisor to shape the future of work! **Tasks**: - Ensure that all customer contacts are handled well, giving customers the best possible experience of our brand. - Liaising with internal departments as and when necessary eg....


  • Dumfries, United Kingdom CJ Lang & Son Limited Full time

    Customer Service Assistant - 12 hrs Flexible hours and shifts available About us At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from...


  • Dumfries, United Kingdom NFU Mutual Dumfries & Stewartry Full time

    Customer Service Adviser - Dumfries £20,000 - £23,000 Are you interested in a career working in insurance? NFU Mutual’s Agency in Dumfries is recruiting for a full time Customer Service Adviser to join our growing and successful team. For over 100 years, NFU Mutual have insured Britain’s farming communities. Now, our customers come from all walks of...


  • Dumfries, United Kingdom MAXIMUS Full time

    Introduction: **Be part of something great** Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability...


  • Dumfries, United Kingdom Scotmid Full time

    **About this role**: **Customer Service Assistant (Post Office Counter)** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative,...


  • Dumfries, United Kingdom Scotmid Full time

    **About this role**: **Customer Service Assistant (Post Office Counter)** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative,...


  • Dumfries, Dumfries and Galloway, United Kingdom MAXIMUS Full time

    Introduction:Be part of something greatMaximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability...


  • Dumfries, United Kingdom Arnold Clark Full time

    We’re excited to be launching a new role and apprenticeship at Arnold Clark: Customer Service Apprentice. Come and be part of this exciting new journey. As an apprentice, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent...


  • Dumfries, United Kingdom Arnold Clark Full time

    We’re excited to be launching a new role and apprenticeship at Arnold Clark: Customer Service Apprentice. Come and be part of this exciting new journey. As an apprentice, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent...


  • Dumfries, United Kingdom Currie Solutions Full time

    **Key Responsibilities**: - To manage data flows between departments, sub-contractors and customers. - Compile and complete relevant reports - Ensure the all relevant information is relayed to the relevant departments/ customers/staff. - Respond accordingly to incidents and changes throughout the shift - i.e. refused pallets, delayed deliveries etc. - Job...