Complaints Handler

3 weeks ago


Welwyn Garden City, United Kingdom Morgan Sindall Property Services Full time

**Permanent - Full Time - Hours**

We currently have an opportunity for a Complaints Handler to join your team in Hatfield, Welwyn.

**About the Role**

Joining our team, you’ll deliver a first-class liaison and administrative support in a busy environment to the project team, liaising with a wide and diverse customer base in a professional and efficient manner, whilst delivering an excellent level of client liaison to ensure high levels of customer and client satisfaction.

Logging complaints, swiftly resolving and advising outcomes, you’ll deliver agreed targets within the service area, with the support from our Complaints Manager and will be required to attend meetings or provide service outside the usual working hours as agreed and if required, liaising with other departments also.

**About You**

With a good working knowledge of Microsoft Office, with strong administration, organisational skills you’ll ideally have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.



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