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Admin Assistant

7 months ago

Tipton, United Kingdom RS Recovery Ltd Full time

**About us**

RS Recovery Ltd is an award-winning, nationwide provider of roadside assistance and vehicle recovery services. For over 40 years, we have been a trusted partner for both commercial and private customers, delivering around-the-clock support, 365 days a year.

At RS Recovery Ltd, we are committed to delivering exceptional service to the transport industry. From a family-run business to one of the UK’s largest nationwide providers for roadside assistance and vehicle recovery, our commitment to our customers and dedication to excellence is reflected in the long-standing relationships we’ve built with major companies across the industry.

In further recognition of this, we’re proud to have won the RAC Commercial Contractor of the Year award two years in a row.

**About the role**

Due to continued growth, RS Recovery are recruiting an Admin Assistant to join our team. Based in our Tipton head office, you will report directly to the Administration Operations Manager and will support the Admin team. Experience is preferred but not essential as we will invest in your development, whilst providing a range of learning opportunities within the role and you will be encouraged to develop your ideas to help shape the future of the company.

Your role will include but won’t be limited to the following:

- Handling basic customer queries
- Chasing outstanding subcontractor invoices
- Obtaining customer purchase orders
- Logging and monitoring jobs via customer portals

**What you need to succeed**
- Confidence to communicate effectively and accurately with a wide variety of people
- Work to a high degree of accuracy, ensuring a reliable attention to detail
- Data entry skills and knowledge of databases and spreadsheets, including Microsoft Excel and Google Sheets
- Ability to work both collaboratively and independently
- Experience preferred but full training to be provided

**What you'll receive in return**

Covering an 08:00-17:00 shift pattern from Monday-Friday, you will receive an hourly rate starting from £11.44 (dependent on experience).

In addition, you will receive:

- 28 days holiday (including Bank Holidays)
- Private medical cover following three years of employment
- Pension contributions
- Discretionary performance related bonuses and incentives

**Job Types**: Full-time, Permanent

**Salary**: From £11.44 per hour

**Benefits**:

- Company pension
- On-site parking
- Private medical insurance
- Referral programme

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: ADM1