Customer Service Advisor
3 weeks ago
**Customer Service Advisor
Location**: Christchurch - Homebased after training
**Hours**: Flexible Shift Patterns
**Company**:**This is a fantastic opportunity to work with a global provider of integrated medical and travel advice.Our client holds a distinctive position in its market in that it is able to provide professional services and technology solutions in order tosupport every stage of the insurance lifecycle and every aspect of the insurance operating model.
**The Role**:
Responsible for handling both incoming and outgoing calls in accordance with service level agreements and in keeping with the company’s customer care philosophy. You will be dedicated to seeing queries through from start to finish and ensure the best possiblecustomer journey.
**Responsibilities**:
- Accurately assess claims in line with policy terms
- Provide an empathetic approach for all our customers
- Identify both opportunities to recover money from other insurers and potential fraudulent claims during claims assessment to ensure we have our clients' best interests at the forefront of what we do.
- Resolving disputes quickly and professionally
- Take ownership of your personal workload and have the ability to prioritise
- Communicate clearly with colleagues in all other departments
**Requirements**:
- Ability to multitask switching between telephone calls and file assessment.
- Focused on the task at hand with attention to detail for accurate claim assessment.
- Proactive in their approach to all aspects of their work.
- First class verbal and written communication skills.
- Great team player with the ability to contribute positively and supports others in times of surge.
- High levels of organisation of both time and workload.
- Computer literate, must be comfortable navigating a computer system
- Naturally empathetic to a variety of customer needs.
-
Customer Service Advisor
2 weeks ago
Christchurch, United Kingdom Reed Business Support Full time**Customer Service Advisor - Christchurch - £21,500** **Full time - Hybrid working available** A great opportunity to join a well established company as a Customer Service Advisor. As a Customer Service Advisor, you will receive some competitive benefits including: - Fantastic opportunities for learning, development, and career progression - Free Health...
-
CUSTOMER SERVICE ADVISOR
1 week ago
Christchurch, United Kingdom Talent Sure Recruitment Limited Full timeCustomer Service Advisor – Travel ClaimsSalary: £25,000 - £ 29,562 per annum DOELocation: Christchurch / Hybrid Options Available after ProbationHours: Monday – Friday, Shifts between 8.00am – 6.15pm (plus 1 in 6 Saturdays with day off in week)Are you a compassionate and empathetic individual with a passion for helping others? Our client is seeking...
-
Customer Service Advisor
2 weeks ago
Christchurch, United Kingdom Dovetail Recruitment Ltd Full time**Customer Service Advisor Job in Christchurch** **Customer Service Advisor Duties and Responsibilities**: - Managing customer issues efficiently - Responsible forspecific customer service-related enquiries, efficiently and professionally - Recording details of all enquiries onto the Customer Services database and responding to product enquires and...
-
CUSTOMER SERVICE ADVISOR
1 week ago
Christchurch, United Kingdom Talent Sure Recruitment Limited Full timeCustomer Service Advisor – Travel ClaimsSalary: £25,000 - £ 29,562 per annum DOELocation: Christchurch / Hybrid Options Available after ProbationHours: Monday – Friday, Shifts between 8.00am – 6.15pm (plus 1 in 6 Saturdays with day off in week)Are you a compassionate and empathetic individual with a passion for helping others? Our client is seeking...
-
Customer Service Advisor
7 months ago
Christchurch, United Kingdom Hendy Group Full timeService Advisor We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our **Kia **Dealerships in **Christchurch**. You do not need automotive experience to be successful in this...
-
Customer Service Advisor
2 weeks ago
Christchurch, United Kingdom Hendy Group Full timeWe have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our JLR Dealership in Christchurch. You do not need automotive experience to be successful in this role - we will train that,...
-
Service Advisor
2 weeks ago
Christchurch, United Kingdom Auto Skills UK Full timeSERVICE ADVISOR Basic Salary - £24,000 Working Hours - £30,000 Location - Christchurch Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop loading,...
-
Service Advisor
7 months ago
Christchurch, United Kingdom Performance Resourcing Full time**Service Advisor** Christchurch, Dorset £30,000 - £40,000 OTE/annum is achievable. We are looking for a Vehicle **Service Advisor **for a **Franchised Car Dealership** in the **Christchurch **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent...
-
German Speaking Customer Service Advisor
2 weeks ago
Christchurch, United Kingdom Dovetail Recruitment Ltd Full time**German Customer Service Advisor Job in Christchurch** **German Customer Service Advisor Duties and Responsibilities**: - Managing customer issues efficiently - Responsible forspecific customer service-related enquiries, efficiently and professionally - Recording details of all enquiries onto the Customer Services database and responding to product...
-
Customer Service Advisor
2 weeks ago
Christchurch, United Kingdom Charles Taylor Full time**Customer Service Advisor - Travel Claims** **£21,500 - £25,500 per annum (DOE)** **Christchurch / Hybrid** **Full training provided.** - Are you looking for a new role where you can really make a difference to customers? - Do you have natural empathy? - Do you pride yourself on delivering first class customer service? This a fantastic job opportunity...
-
Customer Service Advisor
7 months ago
Christchurch, United Kingdom Charles Taylor Full timeCustomer Service Advisor - Travel Claims £21,500 - £25,500 per annum (DOE) Christchurch / Hybrid Full training provided. - Are you looking for a new role where you can really make a difference to customers? - Do you have natural empathy? - Do you pride yourself on delivering first class customer service? JOIN OUR TEAM OF SPECIALISTS!! Charles Taylor...
-
Customer Service Advisor
7 months ago
Christchurch, United Kingdom Charles Taylor Full timeCustomer Service Advisor - Medical Risk Assessment Christchurch / Hybrid Full training will be provided JOIN OUR TEAM OF SPECIALISTS!! - Are you looking for a new role where you can really make a difference to customers? - Do you have natural empathy? - Do you pride yourself on delivering first class customer service? Salary and Benefits of the Customer...
-
Customer Service Advisor
3 weeks ago
Christchurch, United Kingdom Charles Taylor Full time**Customer Service Advisor - Travel Claims** **£21,500 - £25,500 per annum** **Christchurch** **Full training provided** - Are you looking for a new role where you can really make a difference to customers? - Do you have natural empathy? - Do you pride yourself on delivering first class customer service? Charles Taylor Assistance is one of the leading...
-
Customer Service Advisor
7 months ago
Christchurch, United Kingdom Charles Taylor Full time**Customer Service Advisor - Home Insurance** **£24,380 to £28,830 **(DOE) **Portsmouth / Christchurch / Hybrid** (After probation period) **Full training provided** At Charles Taylor, we truly believe that the key to our growth and success is our people. We care about hiring, developing, and rewarding talented individuals; after all it is our people...
-
Customer Service Advisor
7 months ago
Christchurch, United Kingdom Charles Taylor Full time**Customer Service Advisor - Medical Risk Assessment** **£22,900 - £27,200 per annum** (DOE) **Christchurch / Hybrid** (After probation period) **Full training provided.** **Join our dynamic team and become the backbone of our company's exceptional customer service** Charles Taylor is an agile, growing business where every employee can make a...
-
Customer Service Advisor
7 months ago
Christchurch, United Kingdom Charles Taylor Full time**Customer Service Advisor - Medical Risk Assessment** **£24,380 - £28,830 per annum** (DOE) **Christchurch / Hybrid** (After probation period) **Full training provided.** **Join our dynamic team and become the backbone of our company's exceptional customer service** Charles Taylor is an agile, growing business where every employee can make a...
-
Customer Service Advisor Travel Money
7 months ago
Christchurch, United Kingdom Sainsburys Full time**Customer Service Advisor Travel Money** 23000448) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...
-
Trainee Customer Service Advisor
2 weeks ago
Christchurch, United Kingdom South West Recruitment Full timeAre you looking to kick start your career with a local company? Are you enthusiastic and looking to realise your potential? Then this role could be for you... Our prestigious client which operates in the retail industry is looking to recruit an enthusiastic Trainee Customer Service Advisor. - punctual, organised, enthusiastic - hungry to develop - a...
-
Automotive Service Advisor
7 months ago
Christchurch, United Kingdom Just Recruitment Solutions Full time**Service Advisor Vacancy - Leicester, £35k OTE** **Mon - Fri 8am - 6pm, 1 in 3 Saturday 8.30am -1pm** Experienced Service Advisor As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...
-
Service Advisor
3 weeks ago
Christchurch, United Kingdom MAGNA MAZDA, CHRISTCHURCH Full time**AFTERSALES ADVISOR** **MAGNA MAZDA CHRISTCHURCH** It’s exciting times at Horizon Magna - with 11 dealerships across Dorset, Hampshire, Somerset and Wiltshire we are a privately business having started in Poole in 1971. We Represent Honda, Mazda, Nissan & Subaru. We are in the top 150 Motor businesses in the UK, and can offer long term job...