Safehouse Café Bar

**About Us**

Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.

**What is the job?**

Reporting to the Bar Manager as Bar Supervisor you will lead our team in the charming, refurbished old Bank Building turned cozy café bar and 6 Bank Building apartments. Make the most of the building's historic beauty to give guests a special time, blending the old look with today's comfort. Your role is key in making sure everyone enjoys the unique blend of the past and present, creating a memorable experience for all.

**Hours**

40 hours

**Pay**

£13.36, depending on age

**What we offer**:

- Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award
- £20 for completion of FLOW training
- Increased Annual leave with service
- Discount at Bodyscape - Employee rate and family and friend rate
- Cyrospa discount rate at Bodyscape
- Communication and advice on Health and Wellbeing
- Andras Academy - Training and Development Programmes and progression opportunities within the Andras Hotels Group
- Work for globally renowned Hotel Brands

**About The Role**

**Your day to day**
- Lead during service as the Bar Supervisor
- Ensure smooth operations in the absence of the Bar Manager
- Train and guide colleagues to meet our standards
- Understand and meet targets and objectives
- Greet customers and address their needs
- Ensure compliance with food and drink standards
- Have thorough knowledge of our offerings
- Supervise staff for excellent service
- Handle guest concerns effectively
- Maintain equipment and facilities
- Manage stock and order supplies
- Contribute to menu ideas and promotions
- Prioritize sustainability and efficiency
- Uphold health and safety protocols
- Maintain cleanliness and report issues promptly
- Opening and closing of café bar
- When require help out in Bank building apartments operations

**Accountabilities**
- Supervising team members in the Safehouse Café Bar.

**How do I deliver this?**

We genuinely care about people, and we show this through living the Andras Hotels behaviours.
- Teamwork - work cooperatively and effectively with others
- Positive and “Can Do” attitude - positive, friendly manner with customers and colleagues
- Commitment - “I do what I say”, commitment to do the best in everything I do
- Diversity & Respect - welcome, include and demonstrate respect for all individuals from all groups
- Integrity - honest, respectful and accountable.

**_ The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job._**

**Required Criteria**
- Experience within a Food and Beverage role
- Proven experience of supervising and directing others, while demonstrating a hands-on approach
- Customer service experience
- Good communication and organisational skills

**Desired Criteria**
- Experience within the hospitality industry as a supervisor

**Skills Needed**

**About The Company**

Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.

We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City.

Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.

**Company Culture**

Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.

We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.

We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.

**Company Benefits**

What we offer

Health insurance,