Customer Service Executive

2 weeks ago


Rainham, United Kingdom Adecco Full time

**Customer Service Executive**

**Salary: £22,000-25,000**

**Location: Rainham, Essex**

**Role in a nutshell**:
This is a rare opportunity to join the ambitious team of a company that helps businesses reduce the potential risks they pose to the environment. Their clients include multinational blue-chip organisations across a wide range of sectors both private andpublic

As an **Customer Service Executive** you play a key role in the 'onboarding' of a new customer. They will ensure the customer is regularly updated with progress regarding a quotation and ensuring the customer has a single point of contact thatwill manage their enquiry.

**Duties of the role**:

- Answer incoming calls in a prompt, professional and polite manner, assessing any opportunities presented and ensuring the required work is distributed and recorded on the company system
- Timely and accurate production of quotations and estimates
- Ensure contracted services are provided in compliance with contract requirements.
- Source completed job information from responding service centres and subcontractors
- Update database with relevant information to facilitate accurate monthly reporting.

**Benefits**:

- 1 days working from home, competitive salary and bonus earning potential
- 21 days annual leave + 8 Bank holidays
- Can-do, fun culture where everyone has a part to play
- Regular opportunities (both internal and external) for coaching, training and development
- Life Assurance (4x annual salary)
- Employee Assistance Programme (With access to GP appointments, Physio appointments and Mental Health support)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.



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