Team Administrator

6 months ago


Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

Customer service skills and full administration experience will be essential for this role. You should be able to evidence a flexible response to service needs, and the ability to think creatively. Experience of working to deadlines, on your own initiative, and maintaining strict confidentiality are also essential.

A working knowledge of Microsoft packages are essential for this role. Knowledge of the Trust system Lorenzo would be an advantage but is not essential as training will be provided.

Understanding medical medical terminology would be advantageous.

Named support for referral management

Planning of appointments/meetings and Diary Management

Use the electronic patient database system to input data, validate and update patient information to ensure correct use of grammar, spelling and sense-check of clinical entries.

Provide a friendly and professional service, dealing with incoming telephone calls, meeting, and greeting of patients, their families, and visitors on site via reception.

Assist with information gathering from multi-agency partners and attending or minute taking.

Reception cover, including meeting and greeting visitors to the building and signing them in.

Ensure all duties are undertaken in line with standard operating procedures to enable the achievement of Trust and service specific key performance indicators.

Maintain accurate and appropriate patient records, including filing and data input within confidentiality guidelines.

Use set procedures to undertake administrative and secretarial functions around legislative procedures i.e. Mental Health Act, Mental Capacity Act.

Transfer of data to bespoke spreadsheets.

Undertake other appropriate duties as directed, being adaptable and flexible to service needs and changes across the locality.

Must be able to prioritise a varied workload based on business need.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Please find attached our Job Description and Person Specification for more detail on the Key Accountabilities expected of this role, then if you feel you have what it takes to make a difference, click APPLY

Effective Communication skills

ICT skills including a working knowledge of Microsoft Packages

Ability to meet deadlines

Keen attention to detail

Able to work effectively in a team

Ability to Prioritise working under pressure

Able to work with mínimal supervision


  • Team Administrator

    5 months ago


    Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Do you have excellent administrative skills, communications skills, a keen eye for detail? Can you effectively manage multiple tasks / priorities? Do you have experience of managing detailed complex information / maintaining a strong degree of confidentiality? If you have said ‘Yes’ to the above, then we might have the role for you. We are seeking a...


  • Norwich, Norfolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Job Title: Medical Team AdministratorJob Summary: We are seeking a highly organized and efficient Medical Team Administrator to provide administrative support to our medical teams. The successful candidate will be responsible for booking clinics and appointments, planning meetings, and arranging travel arrangements.Key Responsibilities:Drafting...


  • Norwich, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

    To work together with the existing central administration team to provide cover for all elements of our service provision. To create and maintain good working relationships with colleagues in our clinical areas to offer support as and when required to both our cash office and reception. The successful candidate with be trained to support with referrals...


  • Norwich, United Kingdom Careline365 Full time

    **Administration Team Leader**: **Hours: 37.5 per week** **Shift pattern: Monday - Friday 09:00- 17:30 (with an hours unpaid lunchbreak)** **Salary: £25,500pa ( £13.08ph)** **Location: Hybrid - Bowthorpe, Norwich, **UK** **Start Date : ASAP** **Perks** - **23 days holiday rising to 25 days annual + bank holidays**: - **We offer you discounts on...

  • Team Administrator

    7 months ago


    Norwich, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

    Communication Answering the telephone, if required, directing calls or taking messages and ensuring all messages are passed on in an appropriate and timely manner, dealing with enquiries and maintaining Customer Service standards at all times. Knowledge & Training Undertaking professional development as identified in Appraisal and Supervision. Data entry and...


  • Norwich, Norfolk, United Kingdom Yellow Brick Mortgages Full time

    Job Overview – Head of Administration Responsibilities:Support the team in obtaining case updates from mortgage lenders, solicitors, insurance providers, and GP's, and report back to the corresponding mortgage advisors.Handle queries from Mortgage Advisors, Estate agents, and Managing Directors.Assist with keying mortgages until submission of the...


  • Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are pleased to offer a 12-Month fixed term or secondment opportunity as a Clinical Team Administrator to join the Central Administration Team who are based at Northside House in Norwich. As part of the East of England Provider Collaborative, NSFT is part of a network of providers who receive referrals, complete assessments and arrange admission for...


  • Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are pleased to offer a six month fixed term or secondment opportunity join our team within Central Administration based at Northside House in Norwich as a Clinical Team Administrator. As part of the East of England Provider Collaborative, NSFT is part of a network of providers who receive referrals, complete assessments and arrange admission for patients...

  • Team Administrator

    6 months ago


    Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...


  • Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...


  • Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Team Administrator

    5 months ago


    Norwich, United Kingdom NHS Professionals Full time

    Job Title: Team Administrator Location: Mary Chapman House, 120 Hotblack Road, NR2 4HN Working Pattern: Monday-Friday 9am-5pm Trust Location: Norfolk & Suffolk NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Norfolk & Suffolk NHS Foundation Trust is the place for...


  • Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...


  • Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...


  • Norwich, United Kingdom Reepham And Aylsham Medical Practice Full time

    Job summary We are looking for someone with excellent communication skills, a compassionate and friendly nature, and an aptitude for great customer service.You will have the ability to work in a demanding environment and be committed to offering the best possible care to patients and excellent support to our clinical team.To lead, manage and develop the...


  • Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are currently seeking an enthusiastic and motivated Clinical Team Administrator to work in our Central Youth Team based at 80 St Stephens in Norwich. The role will be offered on a full-time basis, fixed term for 12 months. We offer a welcoming, friendly, and supportive environment that puts the needs and care of our service users first and provides a...


  • Norwich, Norfolk, United Kingdom Inspiration Trust Full time

    Job Title: Administrative Support Team LeadEstimated Salary: £28,000 - £35,000 per annumAbout Us:Inspiration Trust is dedicated to delivering exceptional educational experiences to its students, teachers, and parents. We are seeking a highly skilled Administrative Support Team Lead to join our team.Role Summary:This is an exciting opportunity to lead a...


  • Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Please note this role is part time 9 hours per week, split over 2 days, one of those days being a Thursday, the other day to be agreed. ‘The role can be predominately homeworking, with access to an office base. There is also an expectation to attend a monthly face to face team meeting located in Norwich’. This is an exciting opportunity for an...


  • Norwich, United Kingdom Reepham and Aylsham Medical Practice Full time

    Job summary We are looking for someone with excellent communication skills, a compassionate and friendly nature, and an aptitude for great customer service. You will have the ability to work in a demanding environment and be committed to offering the best possible care to patients and excellent support to our clinical team. To lead, manage and...


  • Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Do you have the experience and drive to fulfil the role of a Clinical Support Team Administrator? Do you enjoy working as part of a team, providing a great service and have an eye for detail? We have an exciting opportunity to join our Administration Team within TheNorth Norfolk & Norwich Care Group. We have 2 positions available (Hellesdon Hospital & The...