Patient Pathway Navigator

2 days ago


London, United Kingdom Barnet and Chase Farm Hospitals Full time

**Main duties of the job**:
Liaising with clinicians, operational management, the pathway navigation team and the diagnostic team to start a patients pathway in to the cardiology service

**Working for our organisation**:
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

**Detailed job description and main responsibilities**:
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Education & professional qualifications**:
**Essential criteria**:

- RSA 2 or RSA 3 word processing/typing or equivalent
- Knowledge of medical terminology
- English and Maths at GCSE level or equivalent

**Desirable criteria**:

- Diploma level qualification or equivalent experience
- Courses / further study attended to demonstrate evidence of

**Experience**:
**Essential criteria**:

- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interaction with all levels of staff
- Previous administrative and organisational experience
- Experience of dealing with non-routine and complex

**Desirable criteria**:

- Experience of managing and prioritising own workload and

**Skills and aptitudes**:
**Essential criteria**:

- Excellent written and verbal communication skills
- Excellent organisational skills with meticulous attention to detail
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Understanding patient confidentiality

**Desirable criteria**:

- Knowledge of Cerner
- Awareness of National and Trust pathway targets (such as 18 week RTT target)
- Ability to confidently interact and share knowledge with staff at all levels
- Proof of continuous learning and development
- Ability to learn and assimilate information quickly
- Ability to use databases

**Personal quaities and attributes**:
**Essential criteria**:

- Ability to maintain excellent communication channels and good customer services
- Maintain a high level of professionalism in manner
- Ability to work under pressure and use own initiative to prioritise tasks
- Good interpersonal skills having a friendly and approachable manner
- Proactive, forward-thinking, quick problem solving attitude

**Other**:
**Essential criteria**:

- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
- Ability to work without direct supervision
- Reliability - good time keeping

**Desirable criteria**:

- Ability to work flexibly to accommodate peaks and troughs of activity

**Royal Free World Class Values**:
**Essential criteria**:

- Demonstrable ability to meet the Trust Values
- **Covid-19 Vaccination**

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.** Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.**:

- **If you require sponsorship** for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
- **The Trust will request a DBS** (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

**Please note**:



  • London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    The Patient Pathway Navigator will lead on the tracking of pathways of patients. By working closely with a wide range of clinical and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met. The post holder is responsible for...


  • London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Thoracic Surgery department as a Band 4 Patient Pathway Navigator. The role will involve supporting a diverse team of consultant surgeons, registrars and nurse practitioners to facilitate robust and effective outpatient and inpatient pathways. You will work closely with colleagues in both clinical and...


  • London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    We are looking for an enthusiastic, dedicated and adaptable individual who has good attention to detail. The role demands excellent prioritisation skills, problem-solving abilities and a collaborative approach to ensure the smooth and efficient management of patient pathway. They will need to work well as part of a team, be professional and personable at all...


  • London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    The Patient Pathway Navigator will lead on the tracking of pathways of patients. By working closely with a wide range of clinical and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met. The post holder is responsible for...


  • London, United Kingdom Royal Free London NHS Foundation Trust Full time

    Patient Pathway Navigator Band 4 - OncologyBarnet Hospital Site We are looking for a patient pathway navigator to join our dynamic team in the Oncology Department of Barnet Hospital. Our team has pioneered the implementation of the new patient pathway roles with great success - and if you feel you could contribute to our continuing to provide a vital,...


  • London, United Kingdom Royal Free London NHS Foundation Trust Full time

    Patient Pathway Navigator Band 4 - Oncology Barnet Hospital Site We are looking for a patient pathway navigator to join our dynamic team in the Oncology Department of Barnet Hospital. Our team has pioneered the implementation of the new patient pathway roles with great success - and if you feel you could contribute to our continuing to provide a vital,...


  • London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Breast Cancer Pathway Navigator Band 4 An exciting opportunity has arisen for a dynamic team player to join the team of Cancer MDT Coordinators based at the West Middlesex site on a 12 month fixed term contract. The Patient Pathway Navigator will be responsible for managing patients through their pathway. This role will comprise of tracking each patient on...


  • London, United Kingdom HCA Healthcare UK Full time

    **Liver Patient Navigator ** **Location - London Bridge ** **Salary - Competitive experience + Benefits (pension, health cover, flexible benefits and excellent career development)** ** About the facility ** HCA Healthcare UK - The World’s largest private healthcare group; providing award winning primary, acute and complex care. Rated as 'outstanding' by...


  • London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Patient Pathway Coordinator to the join the Breast Surgery services at Guys Hospital. The Patient Pathway Coordinator will lead on the management of complex breast cancer pathway patients, providing support within the service, ensure that all administrative functions for patients from the time of GP referral to the...


  • London, United Kingdom NHS Full time

    An exciting opportunity has become available to join the Urology Service as a band 4 Pathway Navigator, based at the Royal Free Hospital on a 12 month fixed term contract. We are looking for an organised and self-motivated individual who will be responsible for managing and maintaining general urology, cancer and elective pathways. This involves but is not...


  • London, United Kingdom NHS Full time

    An exciting opportunity has become available to join the Urology Service as a band 4 Pathway Navigator, based at the Royal Free Hospital on a 12 month fixed term contract. We are looking for an organised and self-motivated individual who will be responsible for managing and maintaining general urology, cancer and elective pathways. This involves but is not...


  • London, United Kingdom London North West University Healthcare NHS Trust Full time

    2WW GI Servicer is a proof of concept following the Redesign of Colorectal Services (RCS) to ensure all patients with suspected upper and lower cancer to be referred to a rapid access assessment and diagnostic service (excluding Urinary and Gynae) The service was part of the RM Partners 2WW Upper & Lower GI, St Marks Trust is one of only 2 sites to be funded...


  • London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen within Assisted Conception Unit (ACU) for a full time Private Patient’s Pathway Coordinator to join our busy administrative team. This is an exciting and challenging role within the administrative team in which the post holder would have an opportunity to make a direct positive impact on patient experience within the...


  • London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen within Assisted Conception Unit (ACU) for a full time Private Patient’s Pathway Coordinator to join our busy administrative team. This is an exciting and challenging role within the administrative team in which the post holder would have an opportunity to make a direct positive impact on patient experience within the...


  • London, United Kingdom Royal Free London NHS Foundation Trust Full time

    The post-holder will provide administrative support to the Vascular Studies Department. This involves working closely with patients, the Vascular Studies team members and other colleagues within the hospital including other healthcare scientists, doctors, nurses, allied health professionals, and patient pathway navigators. The post-holder will be a key part...


  • London, United Kingdom Imperial College Healthcare NHS Trust Full time

    We are looking to appoint a Vascular Access Pathway Navigator to support the vascular access pathway for Renal & Transplant patients in the West London Renal Transplant Centre (WLRTC). The post holder will primarily help provide a seamless service for patients referred for vascular access appointments and theatre dates. You will be able to work both...


  • London, United Kingdom Royal Free London NHS Foundation Trust Full time

    The role of the Clinical Pathway Administrator is to work as part of the Oncology Team here at the Royal Free Site to ensure that all administrative functions for patients from the time of GP referral to the time of discharge are coordinated in line with specific care pathway instructions to facilitate the smooth running of the patients’ journey. Where a...


  • London, United Kingdom Royal Free London NHS Foundation Trust Full time

    An exciting opportunity has arisen to work in the Gynaecology Oncology department at Barnet & Chase Farm Hospital as a Clinical Pathway Navigator. This is a permanent position and will be based in Graseby House. We are looking for a positive and motivated person with an eye for detail to join our team. Previous experience of working with the public and/or...


  • London, United Kingdom Royal Free London NHS Foundation Trust Full time

    Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. We are looking for a Patient Navigator to join the Diabetes & Endocrinology admin team who has administrative experience and to work as part of a team within a dedicated speciality/patient group to ensure that all administrative...


  • London, United Kingdom London North West University Healthcare NHS Trust Full time

    Join #TeamLNWH in the £9 million, brand new, state of the art North West London Elective Orthopaedic Centre. Based at Central Middlesex Hospital in Brent, the Elective Orthopaedic Centre (EOC) will see over 4,000 North-West Londoners a year for routine bone and joint surgery. Formed in colloboration between the Acute Provider Trusts in North-West London...