Customer Resolutions Officer
6 months ago
Customer Resolutions Officer needed in West London
The hourly rate is £21.48ph PAYE
This is a temporary role
The reference number is: HAF-004911
They will be providing information to the corporate complaints service relating to Freedom of Information enquiries, Ombudsman cases and Subject Access Requests in accordance with policy and procedures.
They will proactively assist staff across The Economy and other departments to resolve issues efficiently to ensure performance targets are met and prevent complaints from being escalated and contribute to performance reports and promote learning from complaints and enquiries to facilitate continuous service improvements.
**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
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