Customer Liaison Officer
6 months ago
Customer Liaison Officer - Hammersmith and Fulham
£170 Day Rate
Contract - Full Time
Duties/Responsibilities:
- To manage communications between the local ward councillors, the Direct Delivery Capital and Asset Management teams, residents, contractors & suppliers to assess and develop solutions for capital improvements to be implemented especially when residents have specific needs which require nonstandard implementation procedures.
- To visit residents in their homes to discuss their specific circumstances and compile household profiles to assist in delivering works improvements with minimum disruption.
- Daily, assist the Direct Delivery Capital and Asset Management teams in encouraging and developing tenant participation in all aspects of a scheme design and delivery.
- To be the first point of contact for residents who are experiencing difficulties with the implementation of works in their homes.
- Daily, to be proactive in promoting resident participation in our services and where necessary, consult with residents on our service delivery and improvement programmes.
- Maintain thorough knowledge of the Capital and Asset management sector, as well as an understanding of how that impacts on the communities of the Borough.
- Monitor, coordinate, and communicate strategic objectives of Capital and Asset management sector to the local communities.
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
**Job Description
-
Resident Liaison Officer
6 months ago
Hammersmith, United Kingdom Morgan Sindall Property Services Full timeWe are looking to recruit a Resident Liaison Officer, permanent, to join us in our Hammersmith & Fulham hub. **About the Role** Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team, liaising with a wide and diverse customer base, in a professional and efficient...
-
Resident Liaison Officer
3 months ago
Hammersmith, United Kingdom CV-Library Full timeResident Liaison Officer - Social Housing Planned Works Based in Hammersmith Full time, permanent £30,000 - £34,500 + car allowance OR company vehicle Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Hammersmith...
-
Apprenticeships Liaison and Employer Support Officer
7 months ago
Hammersmith, United Kingdom Protocol Education Full timeProtocol are recruiting on behalf of an established College in West London for an Apprenticeships Liaison and Employer Support Officer. This role is full time, Monday to Friday, office based and offers £14.61 per hour. This is initially on a 3 month fixed term contract to start as soon as possible however the contract may be extended beyond the 3...
-
Customer Resolutions Officer
6 months ago
Hammersmith, United Kingdom Essential Employment Full timeCustomer Resolutions Officer needed in West London The hourly rate is £21.48ph PAYE This is a temporary role The reference number is: HAF-004911 They will be providing information to the corporate complaints service relating to Freedom of Information enquiries, Ombudsman cases and Subject Access Requests in accordance with policy and procedures. They...
-
Security Officer
6 months ago
Hammersmith, United Kingdom UniTrust Full time**We are looking for an experienced, highly motivated Security Officer to work at one of our prestigious sites. It is an exciting time to join our award-winning Company as we continue to grow and secure a number of high-profile corporate security contracts within the central** **UniTrust is a people focused, privately owned award-winning Company based in...
-
Housing Officer
6 months ago
Hammersmith, United Kingdom 4Social Work and Public Sector Staffing Full time**Housing Officer - Hammersmith & Fulham** **Salary: £21.52 - £26.00 an Hour** **Full-Time (36 hours)** **Contract: Three Months - Possibly beyond** To provide a customer focused, proactive and high-quality tenancy/leasehold, neighbourhood management service to general needs and sheltered residents. Enable our residents to hold sustainable tenancies,...
-
Careline Officer
7 months ago
Hammersmith, United Kingdom Service Care Full timeCareline Officer needed with London Borough of Hammersmith and Fulham **Start** **Date**: - ASAP **Location** - Hammersmith **Duration** - initially 3 months **Hours** **per** **week** - 36 hours per week **Salary** - £23.24ltd per hour *** **Description**: - Careline officers are responsible for responding to all telephone and alarm calls,...
-
Housing Compliance Officer
1 week ago
Hammersmith, United Kingdom CV-Library Full timeBDS Recruitment are recruiting for a Housing Compliance Officer to work with a well-known housing association based in the West London area. We are looking for a confident and experienced candidate to be the first point of escalation regarding Fire Risk Assessments, gas capping and tenancy audits. If you have a passion for customer experience, have a...
-
Fostering Enquiry Officer
3 weeks ago
Hammersmith, United Kingdom CV-Library Full timeFostering Enquiry Officer Service care Solution are currently recruiting for a Fostering Enquiry Officer in Hammersmith and Fulham. The Fostering Enquiry Officer will work as part of a response team leading on enquiries from the public regarding fostering, providing an excellent customer focused service to enquirers in line with statutory guidelines and...
-
Fostering Enquiry Officer
2 weeks ago
Hammersmith, United Kingdom Service Care Solutions Full timeFostering Enquiry Officer Service care Solution are currently recruiting for a Fostering Enquiry Officer in Hammersmith and Fulham. The Fostering Enquiry Officer will work as part of a response team leading on enquiries from the public regarding fostering, providing an excellent customer focused service to enquirers in line with statutory guidelines and...
-
Housing Officer
6 months ago
Hammersmith, United Kingdom Hammersmith & Fulham Council Full timeAt Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on. We have an opportunity for an enthusiastic Housing...
-
Customer Relations Advisor
6 months ago
Hammersmith, United Kingdom Harrods Careers Full timeOur Customer Relations team are now looking for a Customer Relations Advisor to join them. **About the Role** As a Customer Relations Advisor you will be managing complex customer issues and delivering an exceptional service and bespoke experience for Harrods customers. Every interaction with our customers will give you the opportunity to use your own...
-
Registration Officer
6 months ago
Hammersmith, United Kingdom Hammersmith & Fulham Council Full timeAt Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Environment Department, we offer a wide range of services to help make the borough an attractive place, one that is safe, clean and green and one in which our residents take pride. Hammersmith and Fulham Registration Service is looking for...
-
Customer Relations Specialist
6 months ago
Hammersmith, United Kingdom Harrods Careers Full timeCustomer Relations Specialist Our Customer Relations team is are now looking for a Customer Relations Specialist. As a Customer Relations Specialist you will ensure the consistent delivery of world-class service to our customers while achieving business goals and sustaining Harrods as the pinnacle of luxury and best in class for customer service. You will...
-
Customer Relations Specialist
6 months ago
Hammersmith, United Kingdom Harrods Careers Full timeOur Customer Relations team is are now looking for a Customer Relations Specialist. As a Customer Relations Specialist you will ensure the consistent delivery of world-class service to our customers while achieving business goals and sustaining Harrods as the pinnacle of luxury and best in class for customer service. You will be empowered to manage and...
-
Security Officer
6 months ago
Hammersmith, United Kingdom Mitie Full timePART-Time Retail Security Officer - M&S Location: M&S Store, Salary - £13.30 per hour PART-TIME POSITION, permanent location. Have you ever considered a career in security? Mitie can help you achieve your goals and develop you in your career by providing you with the best training and career progression in the industry. Job Overview - Retail Security...
-
Fostering Enquiry Officer
2 days ago
Hammersmith, United Kingdom Service Care Solutions Full timeFostering Enquiry OfficerService Care Solutions is recruiting a Fostering Enquiry Officer in Hammersmith and Fulham.The successful candidate will work as part of a response team, leading on enquiries from the public regarding fostering, providing an excellent customer-focused service to enquirers in line with statutory guidelines and locally set business...
-
Data Protection and Complaints Officer
2 weeks ago
Hammersmith, United Kingdom 4Recruitment Services Full timeOur local authority client based in West London are urgently seeking an experienced Data Protection and Complaints Officer. *£27.96 an hour Umbrella* ROLE DESCRIPTION The Data Protection and Complaints Officer will support the coordination for all matters relating to the Children Act Representation Procedures. You will play a key role supporting the...
-
Housing Officer
6 months ago
Hammersmith, United Kingdom Hammersmith & Fulham Council Full timeAt Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on. We have opportunities for an enthusiastic Housing...
-
Data Protection and Complaints Officer
2 weeks ago
Hammersmith, United Kingdom CV-Library Full timeOur local authority client based in West London are urgently seeking an experienced Data Protection and Complaints Officer. *£27.96 an hour Umbrella* ROLE DESCRIPTION The Data Protection and Complaints Officer will support the coordination for all matters relating to the Children Act Representation Procedures. You will play a key role supporting the...