Digital Administration Support

4 months ago


South Ayrshire, United Kingdom QA Apprenticeships Full time

An exciting opportunity has opened with QANW, who are looking to bring in fresh young talent into their company. If you are an enthusiastic and driven young individual, then this could be the job for you

You will be completing a range of administration tasks daily along with using internal bespoke software and Microsoft packages to deal with contractors and clients. You will also be responsible for picking up jobs when requested by other departments of the organisation. Along with this, you will be put through SVQ training with QA, you will be working towards a SVQF Level 6 in Digital Applications Support during your apprenticeship.

The QANW group provides insurance products primarily to the building and remedial treatment industries. The group has developed through vertical integration over a period of 20 years starting from an insurance administration company and developing into a small conglomerate of specialist companies.

The company are committed to providing the highest standard of service, products, and experiences for all.
- Salary - £12,506 per annum
- Working hours - 40 Hours (Mon - Friday) 9am to 5pm

**Key Responsibilities**:

- Opening and distributing incoming mail to various departments within the company.
- Using our bespoke software called CORE, to store and process info for contractors/customers/policy information/invoices.
- Microsoft Excel use every day for input of databases and spreadsheets
- Use of Microsoft Word
- Use of Adobe PDF for downloading policy and printing / posting
- Covering administrative tasks in line with insurance policy requests
- Trips to post office with mail when required
- Handling customer service enquiries

**What we are looking for**:

- Hard working individual who can work well in a team and on their own
- Showing initiative
- Determined and driven
- Passion for Administration work
- Reliable
- General knowledge and understanding of Microsoft packages
- Good Communication
- Good attitude towards colleagues and the business

**Company Benefits**: Tradepoint card (can be used for discount in B&Q), QANW Benefits app which is a discount shopping portal, B & CE accident & life cover, increased pension contributions (4% & 4%), annual leave 27 days + 8 bank holidays, birthday day, duvet day, moving day and sick pay for the first 10 days of being off.

**Progression Routes**: Based on successfully completing the apprenticeship and performing well, you will have the opportunity to be part of the team full time, given the team has an opening. Along with this, you will have a salary increase which will be reviewed at the time based on performance.

**Important Information**

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”



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