Sales Administrator

This role of **Sales Administrator **reports to the Chief Operational Officer, and full training will be given.

**The main duties include**:

- _Processing and invoicing Trade orders_
- _Trade customers service; enquiries, new orders, returns, credits, and aftersales_
- _Responsible for inside sales, customer service, and communication_
- _Support to Customers and Outside Sales Representatives_

They will be enthusiastic and self-motivated and keen to work in a friendly sales team whilst ensuring accuracy of our orders and excellent customer service is maintained.

**The key behaviours appropriate to this role are**:
Customer Focus _**the ability to understand the needs and priorities of customers and the desire to meet their expectations.**_

Initiative and Proactivity _**the ability to pre-empt problems and seize opportunities without waiting to be told.**_

Concern for Accuracy _**the desire to ensure accurate and quality work are delivered.**_

**Required Skills**:

- IT literate in a Microsoft Office environment with proficiency in Word, Excel, Outlook and Internet Browser
- Excellent data input skills and the ability to accurately input all electronic data in real time
- Excellent verbal and written communications skills as well as accurate numeracy skills
- Able to build effective and enduring relationships with customers, suppliers and colleagues
- Creative problem solving skills with a flexible and adaptable approach to challenges.
- A positive and “can do” attitude
- Ability to work on own initiative and respond quickly to changing priorities
- Thorough attention to detail
- Ability to communicate effectively at all levels
- Excellent time management and organisational skills
- Commitment to the team, working and supporting across the sales and service environment
- Results and sales focused
- A flexible and adaptable approach to the working day, whilst always adhering to company policies and procedures.

We aim to attract bright, enthusiastic employees and in return offer them a great place to work

Salary negotiable depending on qualifications and experience.

**Austen Group Overview**

Established in 2006, **Austen Group **has grown rapidly and currently supplies and distributes for some of the largest companies across the UK. We are a growing, innovative business and we're always on the lookout for talented people to join the team

Austen Group Ltd have built a strong reputation in the manufacture, import and distribution of quality, value-based products, whilst delivering high customer service satisfaction at all times. We pride ourselves on on-time deliveries. We have built and developed a strong dedicated team in the UK. We specialise in distributing products from a network of trusted high quality factories around the world. We have designed, developed & acquired our own brands such as; Airwise Ventilation, Shield Quality at Work, Creato de Lamboro and many more. We have through our expertise built long term partnerships distributing leading brands such as; Vileda, Hills, Leifheit, Chambord & Luisina. Together with our partners, customers, suppliers and dedicated team, DF Sales will continue to develop, manufacture and supply leading products to many markets across the UK.

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for our customers

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Tetbury GL8 8YL: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person