Registration Support Services Officer

3 weeks ago


Ilford, United Kingdom London Borough of Redbridge Full time

**Redbridge is an ambitious, diverse, and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we’ve developed innovative ways to build our communities and transform our Council.**

**We’re one of the fastest growing parts of the country and the third most diverse London **borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the City.**

An opportunity has arisen to work in Registration Services. You will work directly with the public at life defining moments. It is a unique and privileged role. You will have a variety of work and be part of documenting the social history of Redbridge. You need to be thorough and accurate. Your knowledge and skills will develop everyday as days are varied.

**Duties include**:

- To assist in the full range of duties relating to the registration of births, deaths, marriages and stillbirths within the Borough
- To assist with citizenship duties
- Answering calls from the public
- Booking ceremonies
- Booking birth, death and notice appointments,
- Registering marriage ceremonies in the Register Office and outside venues in Redbridge
- Registering, births, deaths and stillbirths in a legally correct, timely, professional and efficient manner and in accordance with performance targets

**The essential skills for this role include**:

- Flexibility
- Keen attention to detail
- Good people skills - empathy and calm under pressure, team worker, reliable and trustworthy, professional presentation, legible handwriting

It is hard work and there is a lot to learn but the variety of work and the diversity of customers make it a worthwhile career.

Previous experience in Registration Services/Event Management would be an advantage.

Weekend working as part of a rota is a necessity due to the nature of the job.

**One year temporary contract**

**Doctors, midwives, ministers of religion, funeral directors and anyone working in the life assurance industry are not allowed to become registrars.**

**Ambitious for Redbridge



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