Customer Service
3 weeks ago
**Job description**
**Customer Service Executive - £21,000-£23,000**
Kenneth Brian Associates are working with a well known organisation based in Sutton, who are looking for Contact Centre Agents to join their buzzy team
This is very different to the average Contact Centre role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising with internal and external contacts, and providing important input into the outcome of each and every call.
Specific responsibilities of the role:
- Handling incoming calls
- Asking pertinent questions to obtain accurate information
- Handling complaints
- High volume call handling
- Liaising with internal and external contacts
To be considered for this role, you will need:
- Experience ideally in a telephone based role
- If not, experience in a customer service environment such as pubs/retail would be great
- Confidet and able to work in a fast paced environment
- Ability to prioritise
- Strong written and verbal communication skills
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£23,000.00 per year
Schedule:
- Monday to Friday
Work Location: One location
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£23,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Sutton, Greater London: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
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