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Telephone Sales

2 months ago

Woodford Green, United Kingdom Melin Chigwell Full time

Recruiting experienced Restaurant Receptionist/Front of house staff. Both full time & part time available. MUST HAVE MINIMUM 2YEARS EXPERIENCE AS A RECEPTIONIST. ANY APPLICATION WITHOUT SIMILAR EXPERIENCE WILL BE NOT BE REVIEVED.
- Draw up client bookings for tables and ensure that tables are set before clients’ arrival
- Manage the front desk by receiving incoming calls, greeting and attending to customers
- Inform guests about the availability of tables and direct them to the tables
- Keep records of guests who visit the restaurant
- Assist customers with answers to queries, and proffer solutions to issues within your capacity
- Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
- Ensure that clients make payment for services before they exit the restaurant
- Keep clear records of payments received and make detailed notes of balance payments
- Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.

**Job Types**: Full-time, Part-time
Part-time hours: 50 per week

**Salary**: £9.00-£12.00 per hour

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Work Location: One location