Medical Secretary

2 weeks ago

Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

Are you a dynamic, enthusiastic and forward thinking individual? Are you looking for a new challenge? If YES...we want to hear from you

We have an opportunity for a Medical Secretary/Team Leader to join the Neurorehabilitation Department within the Medicine Division. This is a full time post 37.5 hours per week, Monday - Friday, and will be based working at Royal Preston Hospital.

Exceptional verbal and written communication skills are a must, as you'll seamlessly interact with individuals at every echelon within the organization.

Immerse yourself in the vibrant Neurorehabilitation Department—a hub of activity delivering paramount patient care across Lancashire & South Cumbria, East Lancashire, Blackpool & Fylde, and its environs. We seek an individual brimming with enthusiasm, diligence, and adaptability.

You will provide a medical secretarial service to Neurorehabilitation Consultants as well as working closely alongside other staff within the Neurorehabilitation Team. The work will cover a wide range of duties and the applicant must therefore be able to demonstrate a flexible approach to all working relationships.

Under the supervision of the Clinical Support Managers, the post holder will be responsible for the line management and day to day management of support medical secretaries and administration staff. Typing and downloading of clinical correspondence letters using T-pro and Alma systems.

You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

The ability to use your initiative and work as a member of a busy team is essential.

We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.

Please read the attached Job Description for more information

General

Develop and maintain effective working relationships with clinicians, managers and others within the Medicine Division and Trust wide service users

Be the point of contact for all non-routine enquires facilitating communication and information flows, initiating and responding to correspondence and resolving enquires

Provide administrative and secretarial support to consultants. The post holder will often be the first point of contact for patients and clinicians and will be expected to work independently using their own initiative with mínimal direct supervision

Responsible for day to day management and training of secretarial support and admin staff

Undertake medical secretarial duties

Collation of papers for consultants in support of the preparation for clinics where necessary

Downloading of clinic letters from T-pro system

Typing of results and other clinical correspondence

Filing of reports and results

Action results for cancer patients, ensuring medical and nurse specialists are aware of the results

Where necessary undertake the management of waiting lists for the Division

Where necessary coordinate staffing rotas for the Medical Secretary and Support Secretarial/Admin Team

Team Leadership

Lead the Secretarial / Admin Team to sustain a high level of quality, service efficiency and effectiveness and ensure work is carried out following Department and Trust guidelines

Lead the Secretarial Team / Admin Team to ensure annual appraisals and reviews, CPD, annual training and PDP are met

Promote team identity and create positive working conditions to allow a high quality, efficient and effective Team

Assist in recruitment and selection processes

Facilitate with sickness absence reporting and Health roster monitoring

Contribute to any service review process as requested

Promote the implementation of best practice; ensure professional standards within the secretarial team are maintained in line with IG, national standards and legal requirements

Performance Management

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