Support Medical Secretary

2 weeks ago


Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

Are you a driven, passionate and enthusiastic individual looking for a new challenge? Look no further

An amazing opportunity has arisen for a Medical Support Secretary to Join the Cardiology Department based at Royal Preston Hospital.

We are looking for an experienced enthusiastic individual to join our team as a Band 3 Support Secretary on a Full time basis of 37.5 Hrs,

You will be a self-motivated individual with proven secretarial skills which include digital audio typing with speeds of 50 - 60 words per minute, minute taking, diary management and an excellent telephone manner with the ability to communicate effectively at all levels. You will be calm under pressure and have a willingness to learn new tasks.

A broad experience of IT systems including digital dictation, Microsoft teams and previous experience within a secretarial/admin position are essential in this role.

You will be a member of a team providing secretarial and administrative support to Consultants, Junior medial staff and the wider team. They will support the efficient channelling of communication between medical staff, GP's, patients, relatives, members of the public and other discipline's within the Trust.

You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.

**Duties to include, but not be limited to**:

- Typing audio typing of letters/ reports
- Providing cover in the absence of Line Manager/colleagues
- General Admin/Secretarial duties
- Be the point of contact for day to day enquires
- Be the point of contact for enquires from patients, GPs and other outside parties, referring where necessary to more senior staff.
- Responding to external and internal telephone queries from staff, patients and others and referring to appropriate person.
- Manage electronic calendars, organising meetings as required and accurate maintenance of an electronic diary with effective communication of diary commitments.
- Provide the admin/Secretarial support for Consultants and the wider team.
- Maintain efficient and effective administrative systems and message taking.
- Provide secretarial and administrative support when other members of the team are absent from sickness or annual leave.
- Taking, typing and distribution of minutes.



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