Technical Administrator

3 months ago

Lancaster, United Kingdom Element Materials Technology Full time

Overview:
Element has an opportunity for an **Technical Administrator** to perform order entry of incoming test requests and other scheduled tasks under direction of Office Manager or detailed procedures. Perform technical review of client PO’s to ensure compliance.

**Responsibilities**:

- Receive incoming shipments & assist with customer pickup and return of samples
- Verify that orders received include all necessary paperwork to allow for proper testing of samples
- Contact customers over PO discrepancies or to obtain additional test detail
- Serve as a point of contact for customers, assisting them with order status updates
- Distribute entered sample/material to required processing departments
- Insure that requirements for Subcontracting of work are met and generate required documentation, upon request
- Alert staff to expedite/ rush work and follow-up on issues
- Promptly address revised PO’s for work in progress by entering the new PO’s into the system and communicating changes to appropriate department supervisor
- Interact with internal departments on questions or issues related to particular projects
- Ensures all work is performed in accordance with company safety and quality policies and procedures and regulatory agency regulations
- Other duties as assigned by supervisor or lab management
- Provide support to the laboratory as and when required
- Provide support to the admin team as and when required

Skills / Qualifications:

- To perform this position successfully, an individual must be able to perform each essential duty satisfactorily
- The requirements listed below are representative of the knowledge, skill, and/or ability required
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Experience working within a materials testing laboratory is preferred

LI-JC1

Company Overview:
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement:
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

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