Counter Assistant
3 weeks ago
We pride ourselves on providing exceptional patient care in a relaxed and friendly working environment. We aim to be the most efficient, knowledgeable, and caring pharmacy in town.
We are looking for a Counter Assistant to join the team at our Highams Park Branch on a **33** **hours per week contract, covering Mondays 08:30 to 18:30, Tuesdays 08:30 to 18:30, Fridays 08:30 to 18:30 and Saturdays 08:30 to 15:00.** You will need to have previous customer service experience. Previous Pharmacy experience is not essential but would be preferred. Full training well be given.
As a Pharmacy Counter Assistant, you will be part of a team focused on helping patients feel good, giving clear advice on health, pharmacy products and counter medicines, as well as the services we provide. This involves working across the healthcare counter and the retail floor. You will often be the first contact a patient has during their journey within the pharmacy and as such it is essential you have a friendly personality and excellent communication skills. Being a counter assistant within our company does not limit you to one position, it involves many more exciting opportunities.
**Responsibilities**
Ensuring patients receive a friendly, attentive service
Communicating with patients regarding prescriptions and over the counter queries
Supporting the delivery of professional services in the pharmacy
Assisting in improving over the counter sales
**What you will need to have and learn**:
Previous experience of working within a pharmacy is desirable but not essential as on the job training will be provided and support towards certification and development given.
Ability to work as part of a healthcare team
Passionate and enthusiastic about providing patient care
Excellent communication skills and customer rapport
Organised and motivated
Compassionate and caring nature
We offer a competitive salary package, which can be enhanced through development and completion of courses and training.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £8.60-£11.44 per hour
Expected hours: 33 per week
Work Location: In person
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