Health and Absence Management Assistant

1 month ago

London, United Kingdom Service Care Solutions - Criminal Justice Full time

Service Care Solutions are looking for a Health and Absence Management Assistant to work within the London Fire Brigade on a 3-Month contract.

**Location**:London

**Job Role/Purpose**:
To provide administrative support in the Health and Absence Management team providing HR support services for the staff of the Brigade.
- Plan and organise own work to ensure that personal and team objectives are met.
- Maintain an up-to-date awareness of statutory and policy information pertaining to the duties of the post.
- Identify personal development needs and objectives and agree them with line manager. Monitor own performance against agreed indicators and objectives.
- To maintain and assist in the development of office systems both manual and computerised.
- To undertake basic research on a range of issues, as directed, and to provide summaries of findings to senior managers.
- To attend meetings, as required, taking accurate note, and undertaking any follow up action as required.
- To produce standard correspondence on a range of issues and ensure the accuracy of information to individuals prior to dispatch.
- To answer the telephone politely and efficiently and help callers with their requirements ensuring high levels of customer care.
- To receive and assist visitors, both internal and external, identifying their requirements and helping them to achieve the purpose of their visit.
- To assist with the monitoring of budgets and the collation and provision of statistical management information.
- To ensure that all information relating to the work of the Health and Absence Management team is dealt with in a confidential, secure, and sensitive manner and in accordance with Data Protection legislation.

**Experience**:

- Experience of providing administrative support whilst working flexibly as part of a team and with mínimal supervision.
- Experience of organising, planning and prioritising own work, meeting deadlines and targets.
- Experience of writing correspondence and short reports in plain English, using correct grammar, spelling, and appropriate vocabulary.

**Skills**:

- Good oral communication skills to liaise effectively with staff at all levels.
- Good interpersonal skills to develop and maintain effective working relationships at all levels and to demonstrate tact and discretion when dealing with sensitive issues.
- The ability to supervise support staff and provide for their training and development.
- Numerical skills to process financial information e.g., claims, expenses, allowances; to detect errors and to provide statistical information.

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